Driver Workload Balancing by Time, Distance, Cargo or Jobs

What this means for distribution businesses

When one operative has 40 stops and another has 15, you have an overtime problem and a morale problem. Workload balancing gives you three modes: most efficient route to minimise vehicles used, balanced distribution to even out workloads, or use all resources to spread tasks across every available operative and finish as soon as possible. A courier operation can balance by job count so every van carries a similar number of parcels. Grocery distributors can balance by load so the heaviest and lightest routes are equalised by vehicle capacity. For ecommerce fulfilment operators, balancing by time ensures operatives finish within similar schedule windows. Wholesale distributors can choose most efficient route during peak demand, filling each vehicle to capacity before adding another.

What this means for field service businesses

Nobody wants to be the technician with 12 jobs while a colleague has 6. Workload balancing ensures fair distribution across your field team using one of three modes. HVAC companies can balance by time so every engineer works similar hours across the day. Pest control operators can balance by job count or distance depending on whether urban density or rural spread is the bigger factor. Electrical contractors needing to clear a backlog fast can switch to use-all-resources mode to spread work across every available operative and finish as soon as possible. For facilities management teams, balancing by distance keeps travel time consistent so no one operative is driving twice as far as the rest.

How it works

• Three optimisation modes: most efficient route, balance the minimum number of routes, or use all resources to finish as soon as possible
• Balance by four parameters: load (vehicle capacity), number of jobs, time (schedule utilisation), or distance (route length)
• Most efficient route minimises resources used, accepting uneven task distribution
• Balanced mode distributes work evenly across operatives by your chosen parameter
• Use all resources spreads tasks across every available operative for fastest completion
• Balancing respects skills, zones, and capacity constraints
• Accessible via custom optimisation settings directly from the planning screen