Field Execution & Efficiency

Airtight proof of delivery and service. Protected revenue.

System defaults. Customer overrides. Task specifics. Item-level granularity. Every photo, signature, scan, and timestamp is captured, geo-verified, and exportable - via dashboard, PDF, CSV, or API.

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Without proof, it's your word against theirs

Disputed work costs investigation time, credits, and customer trust. Most of it is avoidable.

90%

Of disputes resolved instantly with photos

A time-stamped, geo-tagged photo showing completed work or a delivered item resolves 9 out of 10 customer disputes on the spot.

15%

Of revenue at risk without proof

Disputed work, delayed invoicing, failed audits, and customer churn. Without proof on file, every completed job is a liability waiting to surface.

3 days

Invoice delay without proof

Without proof of completion, invoicing stalls while the office confirms with the field that work was actually done.

Define exactly what proof each job requires

Configure proof requirements at four independent levels - system, customer, task, and item. Each level inherits from the one above and can override it. A hospital client can require OTP verification without changing anything else in your system.

4-level configuration hierarchy

System sets defaults. Customer overrides for specific accounts. Task overrides for specific job types. Item level sets proof per individual item within a multi-item task.

Multiple POD action types

Photos, electronic signatures, barcode scans, yes/no questions, comment fields, and custom form inputs. Add multiple actions of the same type to a single proof requirement.

Electronic signatures and OTP

Capture legally valid signatures at the point of service. SMS-based one-time passcodes verify recipient identity for high-value or regulated handovers.

Item-level tracking

Individual items carry their own quantity, weight, dimensions, barcode, and proof requirements. States tracked independently: pickup done, delivered, failed, partial.

Proof that closes the loop - not just evidence collection

Completed proof triggers downstream workflows - invoice generation, job closure, compliance logging, and customer confirmation. Branded POD PDFs are generated automatically and accessible to customers, your team, and your systems.

Branded POD PDF generation

Auto-generated branded PDF documents for every completed task - with signatures, photos, barcodes, and custom data. Customers download from the tracking page. Bulk export as ZIP or pull via API.

Real-time dashboard access

Proof syncs the moment it's captured. Dispatchers and account managers view photos, signatures, and scans immediately - no waiting.

Customer-facing proof

Share proof elements with customers via the tracking page. Photo of the delivered item, signed confirmation, completion timestamp.

Full audit trail

Every action is geo-tagged and time-stamped. Complete, tamper-proof records exportable via dashboard, CSV, or API for regulatory compliance and quality audits.

Disputes resolved. Invoicing accelerated. Compliance guaranteed.

Operations that digitize proof of delivery see results from the first week.

90% of disputes resolved instantly

Time-stamped, geo-tagged photos and signatures provide irrefutable evidence of completed work. No investigation needed.

Without investigation

3-day faster invoice cycle

Proof of completion triggers invoice generation immediately. No waiting for the office to confirm with the field.

Accelerated billing

95% reduction in fraudulent claims

GPS verification and timestamped evidence eliminate false claims from both field workers and customers.

Near-zero fraud

Full regulatory compliance

Complete audit trails satisfy requirements for proof of service, delivery, and chain of custody. Exportable via CSV or API.

Audit-ready documentation

Proof of Delivery

See configurable POD with your job types

Book a demo and we'll configure proof requirements for your most complex customer contract - live.

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