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BI-DIRECTIONAL SIMPRO INTEGRATION

Jobs in with Simpro. Optimized schedules back with eLogii.

The eLogii-Simpro integration creates a closed loop between your job management and route optimization. Engineers, jobs, skills, and availability sync automatically. eLogii optimizes routes across a configurable window - 7 days by default, longer if you need it - and writes finalized schedules back into Simpro. Run the sync nightly, multiple times a day, or on demand. Your dispatchers keep working in the system they know. The routes just get dramatically better.

HOW IT WORKS

Three steps. Fully automated. Run as often as you need.

Pull from Simpro

Jobs for the coming days are pulled into eLogii as tasks, along with engineer availability, skills, and any leave or training exceptions. The lookahead window is configurable - 7 days, 14, or more.

Optimize in eLogii

Routes are built across your full planning window, factoring in travel time, engineer skills, time windows, working hours, and schedule constraints.

Write back to Simpro

Optimized schedules are pushed back into Simpro with arrival and completion times against each job. Run nightly, or sync multiple times a day for near-real-time updates.

WHAT SYNCS

Everything your dispatchers need, nothing they have to enter twice

The integration maps Simpro data to eLogii automatically. No manual field mapping, no CSV exports, no copy-paste.

Engineers & teams

Your full workforce syncs from Simpro, including team assignments and contact details.

  • Names, emails, phone numbers
  • Home addresses as route start/end points
  • Team membership and structure
  • Working hours with built-in travel buffers

Skills & certifications

Every qualification is factored into assignment decisions, so the right engineer always gets the right job.

  • Licences and trade certifications
  • Cost centers and service zones
  • Job positions and specialisms
  • Combined into a single skills profile

Jobs & schedules

Jobs across your planning window become optimizable tasks, with all the data eLogii needs already attached.

  • Job notes, site addresses, customer details
  • AM/PM time windows from schedule blocks
  • Service duration from scheduled hours
  • Leave, training, and sickness as exceptions
7+ days
Configurable optimization window - a week by default, extend to 14 days or more
15 min
Schedule precision - arrival and completion times rounded to the nearest quarter hour
0
Manual data entry - engineers, jobs, skills, and schedules sync without anyone lifting a finger

BUILT-IN INTELLIGENCE

Not just data sync - smart routing logic

The integration doesn't just move data between systems. It applies configurable business rules that make sure routes reflect how your operation actually works.

Skill-based assignment

Jobs are matched to engineers based on their actual qualifications - licences, zones, certifications, and specialisms. The optimizer only considers engineers who are genuinely qualified for each job.

Working hour intelligence

Each engineer's availability is pulled from Simpro and automatically extended with a travel buffer, so they have time to get to their first job and home from their last. Lunch breaks are built in too.

Job pinning and priority

Certain jobs can be locked to a specific engineer and time window at the highest priority. The optimizer builds routes around these fixed points rather than moving them.

Multi-stop and pickup jobs

Jobs that require a material collection beforehand automatically get a pickup stop added to the route, so engineers collect parts on the way to the job site.

Schedule backup and restore

A snapshot of all Simpro schedules is created before any changes are made. If something goes wrong, you can restore schedules to their exact previous state with one action.

Automatic exception handling

Leave, training, sickness, and other non-job schedule entries in Simpro are automatically converted into exceptions in eLogii. Heavy non-job days are flagged as days off entirely.

WHY IT MATTERS

Your dispatchers stay in Simpro. The routes get dramatically better.

  • Dispatchers keep working in Simpro with zero workflow change
  • Every engineer's qualifications and working hours are factored into every route
  • Leave, training, and sickness are reflected automatically
  • Configurable sync frequency and planning window - nightly, intraday, or on demand
  • Built-in backup and restore means schedules can always be rolled back
  • No developer resources required - works out of the box

WHAT CHANGES

Route planning time Hours → Minutes
Manual data entry Eliminated
Skill matching accuracy 100% automated
Schedule exceptions Auto-synced
Optimization window 7+ days, configurable
Sync frequency Nightly to real-time
Developer resources None needed

WHO IT'S FOR

Built for field service teams running Simpro

Whether you manage HVAC engineers, gas technicians, electricians, plumbers, or property maintenance crews - if you run Simpro and have 50 or more people in the field, this integration removes the gap between job management and route optimization entirely.

Find eLogii on the Simpro Marketplace Official integration partner
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See the Simpro integration in action

Book a personalized demo and see how eLogii optimizes routes for your Simpro-managed field service operation.