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Waste & Environmental

Route Optimization for Waste Collection Fleets

Automate collection routes across residential, commercial, and mixed-fleet operations. Verify every bin with sensor-based proof of service, reduce missed collections, and give residents real-time visibility. Built for municipalities and private waste operators running 50+ trucks.

Waste collection vehicle on a commercial collection round
Customer SMS preview confirming a waste collection ETA
Driver assignment card for a waste collection round and vehicle
Live
eLogii task list for waste collection rounds with timed lifts

Why waste collection operations need route optimization software

Waste collection is the most visible public service a city delivers - and the most unforgiving when it goes wrong. A single missed street generates dozens of calls, complaints to council members, and pressure on your operations team. Route planning is complex: residential collection days, commercial frequencies, bulk pickups, recycling streams, and depot-to-disposal-site turnarounds all have to fit into one plan. Manual planning can't keep up, verification of service is patchy, and integration with CRM, telematics, and BI platforms is usually a custom build. eLogii replaces manual planning with intelligent scheduling, sensor-verified proof of service, and out-of-the-box integrations with the systems municipalities and private operators already run.

Does this sound like your waste collection operation?

These are the problems we hear from every waste and environmental services operation before they switch to eLogii.

Missed collections cost political capital
A single street skipped generates dozens of resident calls, complaints to council members, and public-facing service recovery work. Without sensor-verified proof of service and a full audit trail, operations can't quickly prove what happened - so every dispute becomes a search through paper logs and GPS data.
Manual planning can't handle mixed streams and shifting frequencies
Residential, commercial, bulk, and recycling collections each have their own frequencies, vehicle constraints, and time windows. Stitching them together on paper or in spreadsheets eats hours of planner time every week - and breaks the moment a truck goes down or a route changes.
"Was the bin actually emptied?" is a daily argument
GPS alone doesn't prove a bin was serviced. Operators need sensor-level verification - lift arm or tipping events tied to location - to close out tasks confidently. Without it, disputes over missed collections become a time sink for supervisors.
Integrating with CRM, telematics, and BI is a custom build every time
Municipalities run a CSR or CRM platform for service requests, Samsara for telematics, and a BI tool for open data. Stitching these together with a routing tool usually means months of custom development.
Route Optimization

Optimize collection routes across residential, commercial, and mixed fleets

eLogii's optimization engine builds efficient daily routes by factoring in collection day patterns, vehicle capacity, disposal site turnarounds, traffic, and service durations. Residential, commercial, bulk, and recycling streams all share the same planning environment. GeoJSON zone upload defines service areas; optimization respects them as hard constraints.

Geographic Clustering
Group collections by street, neighborhood, and route segment automatically.
GeoJSON Zones
Upload collection boundaries and service areas directly - zones are editable, layered, and color-coded.
Disposal Site Routing
Multi-depot planning with automatic tips back to transfer stations factored into route time.
Traffic-Enabled Routing
Real-time and historical traffic factored into every route for accurate ETAs.
eLogii waste collection product screen 1
Sensor-Verified Completion

Prove every bin is serviced with lift arm and tipping sensor events

eLogii integrates out-of-the-box with Samsara for telematics, in-cab cameras, and lift arm / tipping sensor events. Tasks are marked complete only when the sensor event occurs inside the correct geofence - not on GPS alone. Failed collections auto-capture a photo from the in-cab camera and log a reason code.

Dual-Trigger Completion
Sensor event + geofence location required for auto-completion - no false positives from drive-bys.
Auto Photo Capture on Failures
In-cab camera photos captured and linked to every failed task for instant audit.
Custom Failure Reasons
Admin-configurable codes (access blocked, container not present, contaminated load) plus free-text notes.
Breadcrumb GPS Trails
Full driven path replay with direction of travel for every truck, every shift.
eLogii waste collection product screen 1
Resident Communications

Keep residents informed and cut the "where's my bin?" calls

Automated SMS and email notifications for scheduled collections, service exceptions, and bulk pickup confirmations. Residents get a branded tracking page with the truck's live ETA. Two-way messaging lets residents flag issues, and every message is linked to the customer and task record for a full audit trail.

Branded Tracking Pages
Your city's logo, colors, and contact details on every resident-facing page.
Multi-Stage Notifications
SMS and email at each stage - scheduled, en-route, completed, exception.
Linked Message History
Every inbound and outbound message tied to the customer and task record automatically.
Live ETA Updates
ETAs recalculate continuously based on real-time truck location and conditions.
eLogii waste collection product screen 1
Integrations & Public Sector Fit

Plug into Samsara, your CSR system, and your BI platform

eLogii ships with an out-of-the-box Samsara integration for telematics, in-cab cameras, and sensor events. REST API and webhook integrations route service requests from your CSR or CRM system straight into eLogii as tasks, and completion data flows back to close the loop. Scheduled exports and live feeds push operational KPIs into BI dashboards for open data reporting. Microsoft SSO via Azure AD is supported out of the box.

Samsara
Native integration for GPS, in-cab cameras, and lift arm / tipping sensor events.
CSR / CRM Integration
REST API integration for two-way sync of service requests and task completion with your existing CSR or CRM system.
BI Platform Feeds
Scheduled JSON/CSV exports or direct API feeds to your BI tool of choice.
Microsoft SSO
SAML 2.0 and OpenID Connect via Azure AD with MFA support.
eLogii waste collection product screen 1
30-40%
Reduction in miles driven per route
25%+
Uplift in productivity per truck per day
99.95%
Measured platform uptime

The business case for waste collection route optimization

Proof points from waste and municipal deployments on eLogii.

25%+
Productivity uplift per truck
More stops per day through automated route planning and sensor-verified completion
30-40%
Reduction in miles driven
Geographic clustering + smart disposal site routing vs. manual planning
50-70%
Planning time reduction
Dispatchers go from hours of manual planning to minutes
99.95%
Measured platform uptime
AWS-hosted enterprise infrastructure with disaster recovery built in
Zero
SLA backlog
Automated prioritization and dynamic re-optimization keeps missed collections from stacking up
3-4x
ROI within first year
Based on productivity uplift, mileage reduction, and reduced service recovery costs
Based on verified data from waste collection and municipal deployments. Individual results vary by fleet size, collection mix, and geography.
Customer Story

How a nationwide waste management provider automated routing and proof of service with eLogii

Automating fleet routing, sensor-verified completion, and resident communications across a mixed-fleet collection model

A UK on-demand waste management provider operating a nationwide mixed-fleet collection model, handling residential, commercial, and bulk waste across multiple regions.

Before eLogii, route planning was manual, sensor-based verification of collections was patchy, and disputes over missed collections drained supervisor time. Integrating live GPS and sensor data from the telematics platform into the routing tool was a custom build that never quite stayed in sync.

"Every missed collection costs us an hour of operations time in dispute resolution. We needed sensor-level proof of service tied to the task, not just a GPS trace."

With eLogii, routes are built automatically each day across residential, commercial, and bulk streams. Lift arm and tipping sensor events from Samsara mark tasks complete inside the correct geofence, and failed collections auto-capture an in-cab photo with a reason code. Residents get live tracking and notifications, cutting "where's my truck?" calls dramatically. Dispatchers went from spending hours on manual planning to minutes.

25%+
Productivity uplift per truck
35%
Reduction in miles driven
Sensor + GPS
Dual-trigger verified completion
99.95%
Measured platform uptime
Zero
SLA backlog after go-live
ISO + SOC 2
ISO 27001 and SOC 2 Type II certified

Public sector fit, sensor verification, and operational controls - built in

Waste collection has visibility, regulatory, and public-sector procurement requirements that generic routing tools can't handle. eLogii's rules engine, integrations, and controls are built for municipal operations.

  • Sensor-verified completion - Tasks auto-complete only when lift arm or tipping sensor events occur inside the correct geofence. No false positives from drive-bys.
  • Auto photo + reason on failures - Failed tasks automatically capture an in-cab photo and log a reason code, with free-text notes for context. Every failure is auditable in seconds.
  • GeoJSON zone management - Upload, edit, layer, and color-code service zones directly. Zones are hard constraints in optimization and drive task filtering and reporting.
  • Public sector procurement ready - Listed on Carahsoft GSA marketplace with GSA, SEWP, ITES-SW2, NASPO, and OMNIA Partners contract vehicles available. Microsoft SSO, ISO 27001, SOC 2 Type II, and GDPR alignment out of the box.

How waste collection routing works in eLogii

1
Service requests sync from your CSR or CRM system via API - task type, service address, priority, resident details
2
Overnight optimization builds optimal routes across residential, commercial, bulk, and recycling streams
3
Routes respect GeoJSON zones, vehicle capacity, disposal site turnarounds, traffic, and collection day patterns
4
Sensor events from Samsara mark tasks complete in real time; failures auto-capture photos and reason codes
5
Completion data, evidence, and KPIs push back to the CSR system and BI platform automatically

What waste collection teams use most

15 capabilities

Connects to the tools your waste operation already runs

Out-of-the-box integrations with the platforms municipalities and private waste operators already use.

Native telematics

Samsara

Native integration for real-time GPS, in-cab cameras, and lift arm / tipping sensor events that drive automatic task completion.

  • Real-time vehicle GPS and location tracking
  • Lift arm and tipping sensor events feed completion logic
  • In-cab camera photo capture on failed tasks
  • Driver behavior and safety scoring
  • Route adherence and actual vs planned miles
See the Samsara integration
REST API integration

CSR / CRM Integration

REST API integration for two-way sync of citizen service requests and task completion data with your existing CSR or CRM system.

  • Service requests sync as tasks automatically
  • Task status, timestamps, and photos flow back
  • Failure reasons close the loop for CSR agents
  • Resident and address records kept in sync
  • Configurable field mapping per deployment
See all integrations
BI feeds & exports

BI Platforms

Scheduled JSON/CSV exports or direct API feeds to your BI dashboards for open data and KPI reporting.

  • Completion rates and on-time performance
  • Route efficiency and mileage metrics
  • Failure reasons and exception trends
  • Open data feeds for public dashboards
  • Flexible scheduling and delivery options
See all integrations

Frequently asked questions about waste collection route optimization

The optimization engine analyzes all scheduled collections - residential, commercial, bulk, and recycling - across your entire service area, then calculates the most efficient routes and assignments in seconds. For waste, this means factoring in collection day patterns, vehicle capacity, disposal site turnarounds, traffic, and service durations. Routes can be built overnight in batch and re-optimized intra-day as reactive work comes in or trucks go down.

Through a native integration with Samsara, eLogii receives lift arm and tipping sensor events alongside GPS location. Tasks auto-complete only when the sensor event occurs inside the correct geofence - dual-trigger verification. This eliminates false positives from drive-bys and gives operators indisputable proof of service.

The driver or system logs a failure reason (access blocked, container not present, contaminated load, or free-text custom reason). An in-cab photo is captured automatically from the Samsara camera, and the failure is logged against the task and resident record for instant audit.

Yes. Through a REST API integration, service requests created in your CSR or CRM system generate corresponding tasks in eLogii automatically. Task completion data - status, timestamps, photos, and failure reasons - flows back to close the loop for resident-facing agents.

Yes. eLogii integrates with Microsoft Azure AD via SAML 2.0 and OpenID Connect. City users log in with their existing Microsoft credentials. Multi-factor authentication is supported on all admin and driver accounts.

Yes. Administrators can upload GeoJSON files directly through the platform interface to define service areas, operational territories, or restricted zones. Zones are editable, layerable, and color-coded, and are treated as hard constraints in optimization.

Yes. eLogii connects to BI platforms via scheduled data exports (JSON, CSV) or direct API feeds. Operational KPIs - completion rates, on-time performance, route efficiency, failure reasons - flow into your dashboards for open data and performance reporting.

Yes. eLogii is listed on the Carahsoft GSA marketplace, making procurement via GSA, SEWP, ITES-SW2, NASPO, and OMNIA Partners straightforward for US federal, state, and municipal buyers.

Most municipal waste deployments are live within 8-10 weeks. Configuration workshops define zones, collection day patterns, vehicle constraints, and integrations. Rollout typically starts with a pilot route or region before expanding citywide.

eLogii is ISO 27001 and SOC 2 Type II certified, GDPR-aligned, and hosted on AWS with AES-256 encryption at rest and in transit. Customer data is isolated by unique system ID. Disaster recovery, encrypted backups, and annual restore testing are standard.

Yes. eLogii handles operations from 50 to 1,500+ vehicles. The platform runs on AWS with 99.95% measured uptime and optimizes over 750,000 stops daily across all customers. There is no upper limit on users, tasks, or routes.

The day's route redistributes automatically across the remaining trucks in the region, respecting vehicle capacity, zones, and service windows. Urgent collections can be inserted into live routes in seconds. Planners see the updated schedule instantly and can override if needed.

Public sector ready: eLogii is listed on the Carahsoft GSA marketplace, available via GSA, SEWP, ITES-SW2, NASPO, and OMNIA Partners contract vehicles.

Ready to optimize your waste collection routes?

See what eLogii would save your waste operation

We'll run your actual data through a custom simulation - real numbers from your routes, your trucks, your collections. Not estimates.