Maintenance & Repair
Cut mileage by 40%, automate multi-trade scheduling across PPM and reactive work, and give planners back their day. Built for property maintenance, facilities management, and housing repair operations with 50+ engineers in the field.
Property maintenance operations are among the most complex field service workflows to plan. You're juggling multiple trades - gas, electrical, plumbing, joinery, fabric - across hundreds of properties, mixing planned preventive maintenance with reactive emergency repairs that arrive all day. Planners are overwhelmed, engineers drive further than they need to, and the same postcode gets visited three or four times a month by different engineers because nobody can batch jobs effectively across trades. eLogii replaces manual planning with automated, intelligent scheduling that handles multi-trade constraints, recurring PPM cycles, reactive callouts, material pickups, and compliance windows - all in one platform.
These are the problems we hear from every property maintenance company before they switch to eLogii.
eLogii's optimization engine builds the most efficient daily routes by factoring in each engineer's home start location, trade skills, the geographic spread of jobs, traffic patterns, and service durations. For property maintenance operations running real data through eLogii, a 40% improvement in job assignments per route is standard - with corresponding mileage reductions that translate directly into fuel savings, fewer overtime hours, and less engineer fatigue.
Emergency repairs slot into live routes in seconds - the system identifies the closest available engineer with the right trade skills and recalculates the optimal route in real time. No-access visits auto-reschedule for retry. When an engineer calls in sick, their entire day redistributes across the remaining team automatically. Recurring PPM cycles auto-generate at the correct frequencies and get optimized into existing routes, not scheduled in isolation.
Tenants and property managers get automated notifications at every stage - when the visit is scheduled, when the engineer is on the way, and when the job is done. A branded tracking page shows live ETA and engineer location. Tenants can reschedule directly from the tracking page. For operations that currently handle hundreds of inbound status calls per week, this cuts call volume significantly from day one.
Every job completion captures configurable digital forms, geo-stamped photos (before/after), electronic signatures, and GPS-verified arrival and departure times. This evidence feeds directly back to your CAFM or ERP system via API, giving property managers and housing association clients the compliance documentation they need without your team chasing paperwork.
Real numbers from eLogii deployments at multi-trade maintenance operations running 75-100+ engineers.
A UK-based property maintenance provider running 75+ multi-trade engineers across residential and commercial sites was spending significant manual effort on daily scheduling. Planners worked in silos across regions, routes were built from memory, and reactive work constantly disrupted the day.
"We had the typical problem - planners in silos, engineers driving all over, no real visibility of what was happening in the field. eLogii changed how we operate."
The integration with their FSM (simPRO) created a closed loop: jobs sync into eLogii, get optimized overnight and intra-day, and route assignments push back - preserving schedule IDs to avoid triggering duplicate customer notifications. Material pickups were handled as timed activities within routes, and two-person jobs were coordinated with lead/apprentice pairing.
"The optimization results were significant from the first data run. 40% improvement in job assignments per route - and that was before we'd even fine-tuned the configuration."
Property maintenance has compliance requirements that generic routing tools can't handle. eLogii's rules engine enforces safety, trade, and contractual constraints automatically.
Optimize for cost, time, distance, or a custom blend of objectives.
Group nearby jobs by postcode and street automatically.
Real-time and historical traffic in every calculation.
Insert reactive repairs into live routes instantly.
Right engineer for the right trade, every time.
Respect tenant and property manager time windows.
Auto-generate routes for planned maintenance cycles.
Your brand on every customer touchpoint.
SMS and email at every stage of the service lifecycle.
Tenants pick a new slot themselves from tracking page.
Custom job completion forms per trade and contract.
Before/after photos with geo-tagging.
Tenant or site manager sign-off at point of service.
Auditable location and timestamp on every action.
Lock routes to prevent changes once dispatched. Full adherence monitoring.
Plug-and-play integrations with the major property maintenance and FM platforms. No middleware needed - direct API-to-API connections with bi-directional data sync.
Deep bi-directional integration that creates a closed loop between job management and route optimization. Jobs, technician schedules, and customer data sync automatically from simPRO.
Plug-and-play integration with Samsara for accurate mileage tracking, real-time vehicle location, and driver behavior data fed directly into route analytics.
eLogii's API-first architecture means every entity and action available in the dashboard can be managed through the API. Unthrottled at enterprise scale.
Route optimization software analyzes all your scheduled jobs - PPM visits, reactive repairs, inspections, compliance checks - across your entire property portfolio, then calculates the most efficient routes and assignments in seconds. For maintenance operations, this means factoring in each engineer's home start location, trade skills and certifications, geographic spread of jobs, traffic patterns, service durations, and compliance windows. The optimization engine runs continuously, adapting to cancellations, reactive callouts, sick days, and no-access visits in real time.
Operations using eLogii typically see 30-40% mileage reduction, 40% more jobs per engineer per day, and 95%+ SLA compliance. For a 75-engineer operation, conservative annual savings exceed $430,000 across mileage, productivity, planner efficiency, SLA penalties avoided, and engineer retention. Even with heavy conservatism factors applied, most operations see a 3-4x return on investment within the first year.
Yes. Recurring PPM tasks are planned across date ranges with geographic optimization. Reactive repairs insert into live routes in real time without disrupting planned work. The system identifies the nearest available engineer with the right trade skills, recalculates the optimal route, and automatically notifies the tenant or property manager with an updated ETA.
eLogii's skill and certification matching automatically assigns jobs to qualified engineers. Gas-safe jobs go to gas-safe engineers. Electrical testing goes to NICEIC-qualified electricians. Two-person jobs are coordinated with lead/apprentice pairing. The system also bundles multiple trade jobs at the same site into a single visit to reduce repeat access and travel.
Yes. eLogii has a deep bi-directional integration with simPRO. Jobs, technician schedules, and customer data sync automatically. Optimized route assignments push back into simPRO with schedule IDs preserved to avoid triggering duplicate customer notifications. Material pickups are handled as timed activities within routes. No developer resources are needed to get started.
Material pickups are incorporated as timed activities within routes - not separate jobs. The system factors in pickup locations, timing, and notes so engineers collect what they need on the way to the job site. This prevents the route inefficiency that comes from treating pickups as standalone jobs.
Yes. eLogii supports multi-person job scheduling. A tagged job is assigned to the lead engineer with a two-person flag, and the system ensures the second engineer - often an apprentice - is co-located and scheduled accordingly.
Failed visits trigger automatic rescheduling based on your retry rules. The rest of the day's route is re-optimized immediately so the gap left by the no-access visit gets filled with productive work. No manual intervention needed - though planners retain full override control.
Most property maintenance operations are live within 6-8 weeks. The integration with simPRO or other systems is handled by eLogii. Configuration workshops define your business rules, trade skills, compliance windows, and scheduling constraints. Rollout starts with one region before expanding across the operation.
Yes. eLogii handles operations from 50 to 1,500+ people in the field. The platform runs on AWS with 99.95% measured uptime and optimizes over 750,000 stops daily across all customers. There is no upper limit on engineers, tasks, or routes.
The system automatically redistributes their entire day across the remaining engineers in the region. Priority jobs and compliance-critical visits are handled first. Planners see the updated routes instantly and can override if needed. The whole process takes minutes, not the hours it takes to rebuild manually.
Ready to optimize your maintenance routes?
We'll run your actual data through a custom simulation - real numbers from your routes, your engineers, your properties. Not estimates.
