Automatic Return to Depot
Include the return trip to depot in every route calculation so total route time and cost reflect the full working day - for delivery runs and service rounds alike.
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Capacity & Schedule Utilization Factors
Override vehicle capacity or schedule utilization by a factor to build in safety margins - whether for loading time, bulky deliveries, or field service equipment.
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Cluster Optimization
Group nearby deliveries and service appointments into geographical clusters before optimizing routes within each. Choose K-Means, constrained, or deterministic algorithms.
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Configurable Service Duration
Set default, tiered, or rule-based durations per location, customer, or task type - from quick drop-offs to multi-hour installations. Separate setup time from service time for accurate planning.
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Constraint Tolerances
Define earliness, lateness, early start, and overtime tolerances so the optimizer can flex slightly when strict adherence would waste fleet capacity.
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Cost-Based Routing
Factor driver, technician, and vehicle costs into route optimization so the engine picks the most cost-effective combination of resources for every delivery or service route.
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Dynamic Same-Day Re-Optimization
Automatically re-optimize live routes as new orders or service requests arrive, customers cancel, or crews face delays. Your fleet adapts in seconds, not hours.
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ETA Scaling Factors
Adjust system-wide ETA estimates by a scaling factor to account for local road conditions, campus navigation, or seasonal traffic patterns.
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Fast Optimization Mode
Streamlined optimization for straightforward depot-to-door deliveries and scheduled service calls. Get fast daily route plans without the complexity of multi-day sequencing.
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Hazardous Materials Routing
Optimize routes for commercially restricted or hazardous material loads with road-type and tunnel-category restrictions built into the routing engine.
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Interval Optimization
Auto-generate recurring tasks at defined intervals within a date range. Ideal for subscription deliveries, preventive maintenance, contract services, and regular replenishment runs.
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Multi-Day Job Sequencing
Link multi-step jobs across days and ensure the same operative handles every leg. Ideal for multi-stage installations, phased deliveries, and return collections.
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Multi-Day Route Planning
Plan long-haul routes spanning multiple days for operatives who travel overnight. Mix multi-day and single-day schedules in the same fleet.
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Multi-Depot Optimization
Set up multiple depots or branch locations and assign drivers and technicians to one or more of them. Tasks originate from a specific location and routes start and end there.
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Multi-Man Jobs
Schedule multiple crew members to arrive at the same stop simultaneously - for heavy deliveries, complex installations, or two-person safety requirements.
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Multi-Objective Route Optimization
Set multiple optimization objectives and rank them by priority. The engine optimizes routes for cost, time, distance, or workload balance - applying each in order of importance to your delivery or field service operation.
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Recurring Route & Task Templates
Create recurring route and task templates that auto-generate on a weekly or monthly schedule - for regular delivery rounds, maintenance visits, or service contracts. Define the pattern once and let the system handle the rest.
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Route Duration & Distance Limits
Set maximum route duration, total distance, travel time, and stop limits per operative or across your whole fleet. The optimizer respects these constraints so no delivery run or service schedule exceeds your operational or regulatory boundaries.
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Rules Engine
Define if-then rules that automatically modify tasks when conditions are met. Assign teams, set priorities, apply skills, or colour-code jobs based on any task field.
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Segmented Optimization
Split optimization into segments by depot, team, operative, or day to handle large delivery and service task volumes. Each segment is optimized separately for faster, more manageable route planning.
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Skills & Capability Matching
Match task requirements to driver or technician qualifications with binary or advanced skill matching. Ensure the right person handles every delivery, installation, or service call.
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Slot Booking Co-Pilot
A real-time scheduling panel for call centre operators that shows available delivery and service slots colour-coded by route efficiency impact, so every booking decision is guided by live route data.
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Task Priority Management
Assign priority scores (1–1,000) to deliveries, service calls, or any task type. Set default priorities per customer so the optimizer maximises total importance when capacity is limited.
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Teams
Group drivers, technicians, and dispatchers into teams for structured operations. Each team gets its own task pool, roster, and visibility controls.
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Multi-Timezone Support
Run delivery and field service operations across multiple timezones. All scheduling, ETAs, and shift hours display in local time automatically.
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Traffic-Aware & Vehicle-Specific Routing
Routes adjust for real-time traffic conditions and vehicle dimensions. Delivery vans, service trucks, and bikes each get road selections suited to their size and speed.
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Date Range Planning
Optimise deliveries and service tasks across a date range of 30 days or longer. The engine assigns each to the best day and operative based on location, capacity, and constraints.
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Workload Balancing
Distribute deliveries and service jobs evenly across operatives by time, distance, load, or job count. Or maximise efficiency by filling each route to capacity before starting the next.
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Zones & Zone Automation
Draw zones on the map or import GeoJSON boundaries. Deliveries and service tasks are auto-assigned to zones by location, inheriting the zone's skills, capabilities, and team requirements.
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Barcode Scanning
Scan barcodes using the mobile app camera or connected Zebra devices. Supports 12 formats including QR, Code 128, and Data Matrix.
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Item-Level Tracking
Track individual items within multi-item tasks with full chain-of-custody visibility. Monitor item states from pickup through delivery.
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Configurable Proof of Delivery / Service
Define exactly what proof is required per task type: photos, signatures, barcodes, forms, or payment confirmations.
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Customizable Driver App
Configure which fields appear on each task card, in what order, with visibility settings per role or job type.
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Drag-and-Drop Form Builder
Build custom digital forms with a visual editor. Text, number, dropdown, checkbox, date, and photo fields with conditional logic.
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Driver Breaks & Schedule Management
Define break windows, shift patterns, and schedule exceptions. The optimizer plans around real availability including holidays and time-off.
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Driver-to-Dispatch Communication
Click-to-call from the dashboard with masked numbers. Keep personal phone numbers private while enabling instant contact.
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Failed Delivery & Exception Workflows
Predefined failure reasons trigger automatic retry, return-to-depot, reschedule, or escalation workflows with photo evidence.
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Flexible Task Execution Order
Strict sequence, driver-reorderable, or fully flexible. Drivers drag-and-drop to reorder stops based on real-world conditions.
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Geofences
Auto-arrival when GPS enters the boundary. Optionally prevent task status updates until the driver is physically on site.
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Agent Self-Serve Task Creation
Agents create their own tasks from the mobile app. Field service mode simplifies to destination-only single-segment entry.
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Notes & Attachments
Add notes and attach files to tasks, drivers, vehicles, and customer records. Syncs instantly to the driver app in the field.
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Photo Gallery Upload
Upload pre-taken photos from device gallery during POD or form actions. Preserves original timestamps and metadata.
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Schedule-Based Skills
Different skill sets per driver per day of the week. The optimizer matches tasks to daily capabilities automatically.
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Task Handovers
Transfer tasks between drivers mid-route with full context. Notes, photos, customer info, and POD requirements carry over.
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Vehicle & Route Checklists
Digital start-of-day and end-of-day checklists. Locked after completion for tamper-proof compliance records.
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Vehicle Selection & Management
Drivers select their vehicle each morning. Capacity, dimensions, speed profiles, and costs feed the optimizer for accurate planning.
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Warehouse Operations Module
Route-sequenced picking lists and loading sequences. Reverse-delivery-order loading for efficient unloading.
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B2B Customer Portal
Give B2B customers their own dashboard login to create tasks, import orders via CSV, track progress with live ETAs, and manage their account with configurable permissions.
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Batch POD & Label Generation
Print task labels individually or in batch as PDF or ZIP, with configurable barcodes (Code39, Code128, QR). POD capture via photos, signatures, forms, and barcodes at system, customer, or task level.
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Branded Live Tracking Page
Mobile-friendly tracking link with live driver location, configurable ETA display, and driver rating. Brand with your logo, colours, map style, and custom status labels. Multi-template support for multiple brands.
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Customer Self-Service
Let recipients reschedule, edit their address, or adjust time windows directly from the tracking page. Configurable limits on reschedule attempts, available days, minimum window width, and scheduling buffer.
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Customer-Level Defaults & Constraints
Set per-customer defaults for priority, skills, vehicle capabilities, POD actions, and notifications. Per-location service durations and opening hours auto-populate task time windows.
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Driver Ratings & Feedback
Recipients rate their experience directly from the tracking page after task completion. Configurable per tracking template with driver avatar and information display options.
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Masked Calling
Drivers and customers call each other through anonymised numbers that protect personal phone details on both sides. Call history is logged against the relevant task for full audit trails.
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Multi-Channel Lifecycle Notifications
Automated email, SMS, and push notifications triggered by task state updates. Fully customisable templates with dynamic tags, HTML editor, and a three-level override hierarchy.
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POD Download for Recipients
Customers download a POD PDF directly from the tracking page, including photos, signatures, barcodes, custom fields, and form data. Option to hide pickup information from the document.
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Advanced Filters & Presets
Save reusable filter presets for task and driver views. Filter tasks by status, zone, priority, date range, skills, order value, and custom data fields.
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Cost Tracking & Calculation
Track delivery and service costs per route with driver and vehicle cost profiles. Tiered cost brackets, per-dimension charges, and CSV export to BI tools.
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Driver Telemetry
Real-time driver telemetry showing live location, speed, and activity status on the dispatch dashboard. See whether each driver is walking or in a vehicle.
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Lateness Monitoring Panel
Real-time lateness panel showing overdue deliveries and service visits. View late count, percentage, average and maximum lateness. Act before customers complain.
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Live ETA Updates
Continuously recalculating ETAs based on real-time driver location and traffic conditions. View updated arrival times for all remaining stops on any route.
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Operational Analytics Dashboard
Full operational analytics: completion rates, failure analysis, on-time performance, cost per route, service duration, and driver performance across 13 dimensions.
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Printable Manifests & Loading Lists
Print task and item labels from the warehouse operations view. Manage loading workflows with configurable loading zones, bays, and route-based task sequencing.
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Advanced Import Workflow
Control how imported tasks are handled: create new, update existing, or block duplicates. Assign drivers on import via skills, UID, or reference columns.
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CSV & SFTP Import
Bulk-import tasks via CSV with column mapping and automatic geocoding. Schedule automated SFTP feeds with folder-based mapping for hands-free daily ingestion.
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Custom Data Fields
Add custom fields to tasks, items, drivers, vehicles, vehicle types, and routes. Five field types: text, number, date, dropdown, and boolean.
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Dashboard Extensions
Add custom link buttons and API call buttons to task, driver, and route context menus. Connect the dashboard to your external systems without switching tabs.
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Data Transformers
Transform data during import with date format auto-conversion, task rules with 18 operators, postcode-based auto-assignment, and SFTP folder-based field mapping.
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Full REST API
Programmatic access to tasks, routes, drivers, customers, depots, and optimisation. API key authentication with separate production and sandbox environments.
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Multi-Timezone & Multi-Language
Organisation-level timezone configuration for correct ETA display. Dashboard and driver app available in multiple languages with per-user language selection.
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Multiple Time Windows per Task
Assign multiple acceptable time windows to a single task. The optimiser evaluates all windows and selects the one that produces the most efficient route.
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Native Integrations
Pre-built connectors for simPRO (field service job management) and Samsara (fleet telematics). Plug-and-play setup without custom development.
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Real-Time Webhooks
Event-driven webhooks for task lifecycle updates, driver tracking, route ETAs, optimisation completion, and route events. JSON payloads with configurable content.
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Sandbox & Environment Copy
Separate sandbox environment for testing integrations and configuration changes. Independent API keys and endpoints without affecting live operations.
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Saved Locations Management
Maintain a database of saved locations with pre-validated geocoding for fast task creation. Store addresses, coordinates, notes, and contact details per location.
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Sub-Organizations
Create sub-organisations under a parent account for different business divisions, brands, or regions with independent configuration and data isolation.
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User Access Roles
Five default roles: Admin, Manager, Operator, Customer Support, and Warehouse Operator. Team-based access restrictions and per-role permission overrides.
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AES-256 Encryption at Rest
All data stored on eLogii servers is encrypted using AES-256, the same standard used by banks and government agencies worldwide.
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TLS 1.3 In Transit
All data transmitted between your devices and eLogii servers is encrypted using TLS 1.3, the latest and most secure transport protocol available.
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SSO & SAML 2.0
Single sign-on via SAML 2.0 lets your team log in with corporate credentials. Centralize access management through your existing identity provider.
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Automated Security Testing
Continuous automated security scanning identifies vulnerabilities before they become threats. Regular penetration testing validates the platform's defences.
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Zero-Downtime Updates
Platform updates deploy without any service interruption. Your operation never stops because of a software release, maintenance window, or infrastructure change.
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Enterprise SLAs
Guaranteed uptime with contractual service level agreements that provide the reliability commitments enterprise operations require.
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High-Availability Architecture
Redundant infrastructure across multiple availability zones ensures a data centre outage does not take your entire operation offline.
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ISO 27001 Certified
Independently audited information security management system demonstrating that customer data is handled with the highest international standards.
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SOC 2 Type II
Continuous security monitoring and compliance verification providing the gold standard certification that enterprise procurement teams require.
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