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REVEAL PLANNER + MULTI-DEPOT OPTIMIZATION

Multi-depot routing alongside Verizon Connect

Verizon Connect’s Reveal route planner is a drag-and-drop dispatch surface with cloud optimization assistance. The product page documents time windows, vehicle capacity, driver certifications and overnight trips as supported constraints; multi-depot is not surfaced. Service and distribution organizations with three or four regional depots, contractors with branch networks, and recurring service programs across regions need something different: an optimizer that treats all depots as one problem and rebalances work between them under skill, capacity, time-window and SLA constraints, as a single solver input. eLogii owns that decision, custom-integrated against the Reveal API.

Reveal planner
Per depot
Reveal route planner runs per depot; stops, drivers and vehicles associate with a home location. Multi-depot is not surfaced on the public route planning page; cross-depot rebalancing is operator work.
eLogii model
First-class input
Multiple depots in one run. Routes can start at one depot, end at another, pick up at a third. Drivers can be reassigned across depots when constraints allow.
Plan output
One plan
A single optimization across all depots, not the sum of per-depot optimizations. Skills, capacity and SLAs are shared inputs.
Integration
Custom
Integration over the Reveal API and eLogii’s REST API. 3 to 5 weeks typical.
From the Verizon Connect route planning product page

Our drag-and-drop route planner lets you assign and reassign jobs. RouteCloud analyzes time windows, vehicle capacity, driver certifications and accommodation for overnight trips when building each route.

From verizonconnect.com/solutions/route-planning-software. Multi-depot is not listed alongside the supported constraints on the public route planning page. Cross-depot rebalancing as a single optimization input is not described as a lead surface for the Reveal route planner. Verified June 2026.

What Verizon Connect documents about depots and route planning

The Reveal route planning page documents a planner-facing tool with cloud optimization assistance (RouteCloud). The named constraints span time windows, vehicle capacity, driver certifications and overnight trips, plus truck-legal routing. Stops, drivers and vehicles can be associated with specific depots; the planner shows the day’s assigned work for a depot or filter set on a calendar and map view.

What the Reveal route planner does not surface as a lead capability is cross-depot optimization as a first-class input: a single run that takes all depots as inputs, rebalances stops across them under shared constraints, and outputs assignments that may move work between depots. Multi-depot is not listed as a documented constraint on the public product page. That decision layer is a different shape of product.

What cross-depot optimization looks like in practice

Three concrete patterns make the case for multi-depot as a single optimization input:

  • Regional service organizations with multiple depots. Utilities, telecom, facilities and distribution operations with three or four depots across a region. Stops come in centrally. The right depot for a given stop is usually the closest with the right skill and available capacity, but not always: a depot running hot needs work taken off it; a depot underused needs work brought to it; an SLA-locked recurring visit may need a less-obvious depot to hit the window.
  • Service arms with branch networks. Heavy equipment, building materials, food and beverage distribution. Routes start and end at different depots in the same plan; consolidation across branches drops drive time.
  • Hub-and-spoke programs. Drivers start from one depot, pick up parts or stock from a hub at another, then continue to customer sites. The optimizer needs to plan across the depot graph, not within one depot at a time.

In each case, the right answer is decided by the optimizer, not the planner. The dispatcher steers the rules and signs off on the run.

At a glance: an 80-driver four-depot distribution network

A regional distribution operation running four depots. Eighty drivers in the field. Daily delivery routes for recurring commercial accounts; reactive same-day urgent deliveries with SLA terms; parts pickup between depots when a route needs stock from elsewhere in the network. Verizon Connect handles the telematics cleanly: GPS trail on every vehicle, ELD compliance, Coach driver scoring, dashcam record on the heaviest vehicles.

The friction sits at the depot interface. Depot A runs hot most weeks while depot D runs underused; capacity drift accumulates because no one has time to look across depots in real time, and the Reveal route planner is configured per-depot so it can’t see the imbalance. Routes that should start at depot A, pick up at depot B, then continue to customers run as two separate trips because the planner can only see one depot view at a time. Drive time creeps. The operations director can see the problem on the end-of-week dashboard, but no one is solving it on Tuesday morning. A cross-depot optimization run takes all four depots as one input, drops drive time around 15–20% across the network, and rebalances capacity within roughly +/- 5%. Verizon Connect continues to own the GPS, ELD, behavior and dashcam record; what changes is which depot does which stop.

The workaround in Verizon Connect and where it breaks

The workaround is the planner. The planner assigns stops to depots based on rules of thumb (closest, skill match, current capacity), then the Reveal route planner (with its cloud optimization assistance) routes within each depot. At small numbers of depots and stable work mix, this is fine. The friction shows up at scale: capacity at one depot stays underused while another runs hot; drive time grows because work isn’t reassigned to the depot that should actually do it; SLA hits depend on the planner spotting the constraint in time; the Reveal planner is hard to use cleanly across multiple depots at once because multi-depot is not a documented constraint on the public page. The longer the operation runs without a cross-depot optimization step, the more drift accumulates.

How eLogii handles multi-depot routing

Multi-depot is a first-class input. Each depot has a location, opening hours, vehicle pool, skill mix, capacity and (where it matters) shift patterns. Drivers are associated with home depots but the optimizer can reassign work between depots when constraints allow. A single run produces one consistent plan.

  • Single optimization across depots. Both the Default engine (high-throughput daily planning) and the Advanced engine (constraint-heavy, long-horizon) take multi-depot as input. The output is one plan, not the sum of per-depot plans.
  • Routes that cross depots. A route can start at one depot, end at another, or pick up at a third (parts collection, vehicle changeover, hand-off to a colleague). Modeled directly, not bolted on.
  • Capacity balancing across depots. If one depot is over capacity for the day, the optimizer reassigns work to a depot with headroom, respecting skill, drive time and SLA constraints.
  • Multi-depot recurring programs. Quarterly preventive maintenance, monthly inspections, weekly commercial service running across depots is modeled as recurring inputs, not as separate calendars reconciled by hand.
  • Rule-based protection. The dispatcher can protect specific assignments, lock customer-confirmed slots, exclude depots from a given run. Visible rules, not buried defaults.

How the integration sits with Verizon Connect

Verizon Connect stays in place as the system of record for GPS, ELD, driver behavior and dashcam record. The operational system of record (FSM or ERP) stays in place for the work record. The connector is custom-built against both APIs; there is no published eLogii to Verizon Connect integration on either side. An iPaaS (Workato, MuleSoft) is a common middleware choice.

  1. Read from the operational source. eLogii reads stops, drivers, vehicles, depots, skills and capacity from the FSM, ERP or Verizon Connect directly via the Reveal API.
  2. Optimize across depots in eLogii. A single run produces assignments and routes across all depots with skills, capacity, time windows, SLAs and recurring cadences honored.
  3. Write back to the operational system. Routes and ETAs are written back to the FSM / ERP, mapped to the right depot and driver. The route dispatches into the eLogii driver app; Verizon Connect continues to capture the in-cab GPS, ELD, behavior and dashcam stream on top.
  4. Driver experience unchanged. The driver opens the same mobile app. The cross-depot decisions are already baked into the assignments.

Most teams complete the connector build in 3 to 5 weeks. Typical first wave: the regional book where cross-depot rebalancing is the dominant planning task, or the service arm running parallel to the contract-maintenance business.

See multi-depot optimization on your real Verizon Connect fleet

30-minute custom simulation with your actual depots, drivers, vehicles and recurring service programs. Projected savings in drive time, capacity utilization and SLA hit rate.

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Frequently asked questions

Does Verizon Connect support multi-depot routing?

Verizon Connect supports planning per depot via the Reveal route planning module: stops, vehicles and drivers can be associated with specific depots, and the planner shows the day’s routes on a calendar and map. The Reveal route planning page documents time windows, vehicle capacity, driver certifications and overnight trips as supported constraints. Multi-depot is not explicitly listed as a supported constraint on the public product page. What it does not position as a lead surface is cross-depot optimization as a first-class input: a single optimization run that considers all depots together, rebalances stops across depots under skill and capacity constraints, and produces assignments that may move stops between depots when the math says they should move. That is the decision layer eLogii adds.

What does cross-depot optimization mean in practice?

Three concrete patterns. First, regional service organizations with three or four depots: the optimizer needs to decide which depot a stop goes to based on skill availability, drive time, current capacity and SLA, not just which depot is closest. Second, service arms with branch networks: routes start and end at different depots in the same plan, and consolidation across branches drops drive time materially. Third, hub-and-spoke programs where drivers can start from one depot, pick up parts from another, then continue to customer sites. None of these are solvable as the sum of single-depot optimizations.

What is the workaround in Verizon Connect and where does it break?

The workaround is planner-driven: the planner assigns work to each depot based on rules of thumb, then the Reveal route planner (with its cloud optimization assistance) routes within each depot. At small numbers of depots and stable work mix, this is fine. At more depots, fluctuating work mix, or interacting skills and SLAs, the planner has to hold the cross-depot picture in their head. The Reveal planner is hard to use cleanly across multiple depots at once because multi-depot is not a documented constraint on the planning page. Capacity at one depot stays underused while another runs hot. Drive time grows because work isn’t reassigned to the depot that should actually do it. The longer the operation runs, the more this drift accumulates.

How does eLogii handle multi-depot routing?

Multi-depot is a first-class input to the optimizer. Each depot has a location, opening hours, vehicle pool, skill mix and capacity. Drivers are associated with home depots but the optimizer can reassign work between depots when constraints allow. A single optimization run produces routes that may start at one depot, end at another, or pick up at a third. The output is one consistent plan, not the sum of per-depot plans. Both the Default engine and the Advanced engine handle multi-depot inputs.

How does the multi-depot integration with Verizon Connect work?

Custom integration against the Reveal API and the operational system of record (FSM or ERP). eLogii reads stops, drivers, vehicles, depots and skills from the operational systems. The optimization run treats all depots as a single problem. Routes and ETAs are written back, mapped to the appropriate depots and drivers; the driver opens Reveal Driver or Verizon Connect Navigation in the cab and follows the assigned route. Verizon Connect captures the in-cab GPS, ELD, behavior and dashcam stream. Typical connector build: 3 to 5 weeks.

Last updated: June 2026. Verizon Connect scope is drawn from the Verizon Connect route planning page and Reveal apps page. eLogii capabilities documented at elogiiapidocs.apidog.io.

Custom simulation

Run the numbers on your own routes

A 30-minute working session with our solutions team. We take a sample of your real jobs, depots, vehicles and SLAs, run them through the eLogii engine, and show you the projected delta against how you plan today. No slides, no generic benchmarks.

What you’ll walk away with
  • Projected drive-time & mileage savingsModeled on a representative sample of your real routes
  • SLA & on-time impact estimateWhere the engine could take pressure off your planners today
  • Planner-hours & call-center load forecastHow much manual work eLogii would remove from your team
  • Implementation & integration shapeConcrete answer on what a 3–5 week rollout looks like, with or without keeping your FSM
30 minutes Your historical data No commitment