Delivery and Field Service App with Configurable Electronic Proof of Delivery and Service

What this means for distribution businesses

A furniture retailer needs a signature for high-value deliveries but only a photo for letterbox drops. Configurable POD lets you define exactly what proof is required per task type, customer, or value threshold. Courier operations can require signature for parcels above a certain value and photo-only for standard drops. Grocery distributors can mandate temperature readings at handoff for cold-chain deliveries. For pharmaceutical distributors, POD requirements can include ID verification, controlled substance signatures, and photo evidence of secure storage placement.

What this means for field service businesses

An HVAC company needs before-and-after photos of every boiler installation for warranty records, but a routine inspection only requires a signed checklist. Configure different proof requirements per job type. Electrical contractors can require photos of completed work, signed certificates, and meter readings for compliance documentation. Pest control operators can mandate treatment photos, bait station condition records, and customer sign-off on safety notices. For solar installation companies, POD can include roof photos, inverter serial number scans, and customer acceptance signatures, all captured in a single workflow.

How it works

• Define POD requirements per task type: photos, signature, barcode scan, form, or payment
• Set rules for which POD elements are mandatory versus optional
• Cash-on-delivery confirmation captures payment amount and method
• All proof data syncs instantly to the dashboard with timestamps and geolocation
• POD documents are available for customer download from the tracking page