Multiple Time Windows per Task

What this means for distribution businesses

A customer says deliver between 9-11am or 2-4pm, either works. Instead of the dispatcher guessing, assign both windows to the task and let the optimiser pick whichever produces the better route. The API accepts timeWindows as an array with start and end values in minutes from the start of the day. Courier operations can offer morning-or-afternoon flexibility without committing to one slot upfront. Grocery distributors serving restaurants that accept deliveries before opening or after the lunch rush can define both windows. For ecommerce operators, multiple time windows accommodate flexible customers, improving route density. Only the selected window is communicated to the customer after optimisation.

What this means for field service businesses

A homeowner says they can be home in the morning or after 3pm. Rather than picking one slot and hoping, assign both windows and let the optimiser choose the one that fits the route best. The API accepts timeWindows as an array, and the dashboard and CSV import also support multiple windows per task. HVAC companies can offer flexible scheduling that improves route efficiency without reducing customer choice. Pest control businesses handling routine inspections where any available window works can assign broad multi-window options. For electrical contractors, non-urgent maintenance jobs with flexible customers benefit from multi-window assignment. Constraint tolerances can be configured to allow the optimiser flexibility around window boundaries when strict adherence would reduce overall route quality.

How it works

• Assign two or more acceptable time windows to a single task via API, dashboard, or CSV import
• The optimiser evaluates all windows and selects the one producing the most efficient route
• Only the selected window is communicated to the customer after optimisation
• Time windows are specified as start and end values in minutes from the start of the day via the API
• Constraint tolerances allow configurable flexibility around window boundaries for better route quality