Branded Live Delivery and Service Tracking Page for Customers

What this means for distribution businesses

Your tracking page is the last touchpoint before the customer meets your driver. eLogii's tracking link is mobile-friendly and displays live driver location, a live ETA, task details, and task history with POD. Upload your logo, set your brand colours across the info panel, text, borders, highlights, and map pins, and choose from multiple map styles (Default, Light, Vibrant Light, Mid Light). Courier operations can show real-time driver progress with a live ETA countdown. Grocery distributors can keep customers informed with tracking links sent automatically at key stages of the delivery lifecycle. For furniture retailers, the tracking page provides live driver location alongside task details so customers know exactly when to expect arrival. Multi-brand operations can create separate tracking page templates for each brand.

What this means for field service businesses

When a homeowner is waiting for a plumber, a tracking page showing the technician's live location and an accurate ETA transforms the experience from anxious waiting to informed anticipation. The tracking link displays the operative's real-time position, a live ETA, and task details. HVAC companies can configure what ETA information is shown - an exact time, a time span rounded to the nearest interval, or a custom message. Pest control businesses can include task details on the tracking page so customers see what service is scheduled. For electrical contractors, the tracking page can display the job description alongside the live map. After the visit, customers can rate the operative and leave feedback directly from the tracking page. Custom status labels let you rename standard states to match your workflow (e.g. "Engineer en route" instead of "In transit").

How it works

• Upload your logo and set brand colours (info panel, text, borders, highlights, map pins)
• Choose from four map styles: Default, Light, Vibrant Light, Mid Light
• Tracking link is mobile-friendly and sent to customers via email, SMS, or push notification
• Real-time map shows the operative's live position with a live ETA
• Configurable ETA display: exact time, time span (e.g. 60-minute windows), custom message, or hidden entirely
• Task details, items, custom fields, and task history optionally visible on the tracking page
• Driver rating and feedback collection built into the tracking page
• Multi-template support for different brands within the same account
• Custom status label overrides and map label renaming (e.g. "Driver" to "Technician")
• Custom HTML/JavaScript snippets can be inserted for further customisation
• Driver visibility conditions configurable via code expressions