VISIBILITY & ANALYTICS
When a customer calls asking where their delivery is, your dispatcher should have the answer in two seconds. Driver telemetry shows every vehicle's live location, current speed, and activity status on the planning dashboard. Click any driver card to open a zoomed map view with their exact position and last-seen-in-app timestamp. Courier operations monitoring 100+ drivers can instantly spot who is moving, who is stuck in traffic, and who might need attention based on their last known location. Grocery distributors can confirm vehicles are on schedule and progressing through their routes. For 3PL operators, the last-seen timestamp helps identify drivers whose app connection may have dropped so dispatchers can follow up before the gap becomes a problem.
Knowing that your technician is three miles away and currently driving gives your dispatcher confidence to tell the customer they will be there in ten minutes. Driver telemetry provides real-time visibility into every field worker's location, speed, and whether they are walking or in a vehicle, all from the planning dashboard. Pest control managers can verify that technicians are spending the right amount of time at each property by checking their activity status rather than relying on guesswork. Electrical contractors can see which engineers have left their current job site and are in transit to the next. For facilities management teams, telemetry data showing on-site presence helps verify contract compliance without relying on manual check-ins or sign-off sheets. Phone location permissions must be set to "Always" for continuous telemetry.
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