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Facilities Management Software

Route Planning & Scheduling Software for Facilities Management

PPM cycles, reactive work orders and multi-trade visits planned across thousands of sites in a single platform - multi-trade skill and certification matching, subcontractor coordination, SLA escalation, digital proof of service and deep CAFM, simPRO and ERP integration via a class-leading REST API.

Facilities engineer working on site at a commercial building
eLogii task list for facilities management jobs across multiple sites
Engineer assignment card with job allocation and SLA window
Live
Customer SMS preview confirming an engineer visit

Why facilities management companies need route optimization and scheduling software

Facilities management is one of the most complex field service workflows to plan. FM operators juggle planned preventive maintenance (PPM) on strict compliance cycles, reactive work orders that arrive all day, and bundled hard and soft services - mechanical, electrical, HVAC, plumbing, fire safety, cleaning, grounds and pest - across thousands of sites in a single portfolio. Each client contract carries its own SLA windows, access rules, digital forms and reporting requirements. Planners spread across regions rebuild schedules every time a reactive job comes in, an engineer calls in sick or a subcontractor can't cover. Spreadsheets and legacy workforce-management tools weren't built for this.

eLogii replaces manual planning with automated, intelligent scheduling that optimizes PPM and reactive work together, enforces trade certifications and SLA deadlines, coordinates in-house engineers alongside subcontractors, and pushes completion evidence back into your CAFM or FM platform via a deep REST API. Multi-site FM operations typically complete 35% more work orders per day, cut drive time by 25-35% and lift SLA compliance above 95% - without adding headcount.

Does this sound like your FM operation?

These are the problems we hear from every facilities management company before they switch to eLogii.

Multi-site, multi-service scheduling across thousands of work orders is unmanageable
Your planners juggle PPM cycles, reactive callouts, inspections, compliance visits and bundled multi-trade jobs across hundreds or thousands of sites. Each client contract has its own SLA windows, access rules and reporting requirements. Spreadsheets and legacy workforce-management tools weren't built for this.
Reactive work orders blow up the day's plan
One emergency callout sends planners rebuilding the whole day's schedule manually. The closest available engineer with the right trade certification is rarely the one who ends up assigned - and by the time the route is re-cut, the SLA clock is burning.
SLA breaches only surface after the fact
You find out about missed response and completion SLAs in the monthly client review. Without lateness monitoring, live escalation and auditable proof of service per visit, account managers are defending breaches instead of preventing them.
In-house engineers and subcontractors live in different systems
Subcontractors are tracked in spreadsheets and email chains while in-house engineers sit in a scheduling tool. There's no single view of capacity, no shared proof of service, and no way to optimize the blended workforce. Every contract feels like a different operation.
Planned PPM & Reactive Work Orders

Optimize PPM cycles and reactive work orders in one engine

eLogii plans recurring PPM cycles - weekly, monthly, quarterly, annual - across date ranges with full geographic optimization, then slots reactive work orders into live routes the moment they arrive. Multi-day planning, scenario comparison and same-day re-optimization keep hundreds of engineers productive across thousands of sites without planners touching every job.

Recurring PPM Scheduling
Auto-generate optimized routes for weekly, monthly, quarterly and annual maintenance cycles.
Date-Range Multi-Day Planning
Optimize schedules across multiple days and weeks in a single pass so recurring visits cluster geographically.
Multi-Depot & Zone Management
Manage engineers across multiple depots, zones and regions without engineers crossing territory unnecessarily.
Configurable Cost-Based Optimization
Balance mileage, engineer cost tiers, utilization rates and SLA compliance in a single optimization pass.
PPM cycles and reactive work orders optimized in one engine
Multi-Trade & Subcontractor Matching

Match multi-trade engineers and subcontractors to every job

Skill and certification matching enforces hard and soft services rules automatically - gas-safe, NICEIC, F-gas, IPAF, PASMA, pest, security, cleaning. In-house engineers and subcontractors sit in the same schedule with shared capacity, shared proof of service and shared SLA tracking. Reactive callouts are routed to the closest available engineer with the right trade in seconds.

Same-Day Re-Optimization
Insert reactive work orders into live routes in seconds without blowing up the rest of the day.
SLA Escalation via Task Rules
Task Rules escalate priority as response and completion deadlines approach. Gas safety and P1 callouts jump the queue and can be forced to assign.
Skill & Certification Matching
Gas-safe, NICEIC, F-gas, IPAF, PASMA, fire, pest, cleaning - enforced automatically across every trade.
Subcontractor & Blended Workforce
Coordinate in-house engineers and subcontractors in one platform with shared capacity, forms and proof of service.
Multi-trade engineer and subcontractor matching
Client, Tenant & Site Team Communication

Keep clients, tenants and site teams informed - automatically

Branded multi-brand tracking pages, Email/SMS lifecycle notifications, a B2B client dashboard and self-service rescheduling - so property managers, tenants and site teams always know what's happening without calling operations. Every touchpoint is white-labeled to your FM brand or your client's brand, and every notification is triggered automatically by schedule, dispatch, arrival and completion events.

Branded Tracking Pages
Your logo, colors, and domain on every tracking page.
Automated Notifications
SMS and email at each stage: booked, en-route, arriving, completed.
Customer Dashboard
Property managers see all upcoming and completed visits in one place.
Self-Service Rescheduling
Tenants and managers reschedule visits from the tracking page.
Automated client, tenant and site team communications
Proof of Service & CAFM Integration

Digital proof of service for every visit - pushed straight to your CAFM

Every work order completion captures configurable digital forms per trade and per client contract, geo-stamped before/after photos, electronic signatures, barcode and asset scans and GPS-verified arrival and departure times. Evidence pushes back to your CAFM, simPRO, ERP or housing management system via API automatically - giving property managers and client account teams the SLA and compliance documentation they need without chasing paperwork.

Configurable Digital Forms
Custom job completion forms with checklists and required fields.
Photo Capture
Before and after photos with automatic geo-tagging and timestamps.
Electronic Signatures
Tenant or manager sign-off on the mobile device at point of service.
Geo & Time Stamps
Every action automatically geo-tagged and time-stamped for audit trails.
Digital proof of service pushed to CAFM
35%
More work orders completed per engineer per day
25-35%
Reduction in drive time across multi-site portfolios
95%+
SLA compliance across PPM and reactive work orders

The business case for facilities management route optimization

Verified numbers from eLogii deployments at multi-site FM operations running 75-500+ engineers and subcontractors across thousands of client sites.

35%
More work orders per engineer per day
Multi-trade, multi-site FM operations at 75+ engineer scale
25-35%
Reduction in drive time
Geographic clustering + zone-based allocation vs. manual planning
50-70%
Planner time reduction
Planners focus on exceptions, not rebuilding schedules every hour
80-90%
Routes optimized out of the box
Majority of PPM and reactive routes need zero manual adjustment
95%+
SLA compliance rate
Task Priority, Task Rules escalation and Task Lateness panel keep SLAs from slipping
6-8 wks
Typical go-live, phased by region or client
Direct CAFM/simPRO integration - no middleware, no bespoke build
Based on verified data from facilities management deployments. Individual results vary by portfolio size, trade mix and geography. We build a custom simulation from your real routes before you commit.

Multi-site FM compliance, SLA management and trade matching - built into the optimizer

Facilities management has compliance, SLA and skills rules that generic routing tools can't handle. eLogii's rules engine enforces client contract, trade certification and regulatory constraints automatically - not as a layer bolted on top.

  • Trade & certification matching - Gas-safe, NICEIC, F-gas, IPAF, PASMA, fire risk assessor and pest RSPH configured as driver skills, so only qualified engineers are eligible for a given task. Task Rules enforce additional checks like certification expiry.
  • SLA priority & lateness control - Task Priority weights time-critical jobs at the top of the queue, Task Rules escalate priority as deadlines approach, and the Task Lateness panel surfaces at-risk visits before they breach.
  • Site access & compliance windows - Per-site access rules, induction requirements, permitted hours and tenant notice periods enforced during optimization - not discovered by engineers at the gate.
  • Full audit trail - Every assignment, override, arrival, completion and form submission logged with user, timestamp and GPS evidence - exportable to client reports and regulatory audits.

How multi-site FM scheduling works in eLogii

1
Work orders sync from CAFM / simPRO / client portals via REST API - with trade, site, SLA and form data
2
Overnight batch optimization builds PPM and scheduled routes across the next 2-4 weeks
3
Routes factor in trade certifications, subcontractor coverage, zones, SLA windows and site access rules
4
Same-day re-optimization slots reactive work orders in seconds - updates engineer app and client tracking
5
Digital proof of service, forms, photos and signatures push back to CAFM / ERP automatically

What FM operators use most in eLogii

15 capabilities

Integrates with the CAFM, FM and FSM systems you already run

Plug-and-play integrations with the major FM, CAFM and FSM platforms. No middleware, no bespoke build - direct API-to-API connections with bi-directional data sync.

Bi-directional integration

simPRO

Deep bi-directional integration that closes the loop between FSM / job management and route optimization. Work orders, engineer schedules and client data sync automatically in and out of simPRO.

  • Work orders and schedules pull from simPRO in real time
  • Schedule IDs preserved to prevent duplicate notifications
  • Material pickups and two-person jobs handled as timed activities
  • Completion data, forms and photos write back automatically
  • Zero developer resource to set up
See the simPRO integration
Plug-and-play telematics

Samsara

Plug-and-play integration with Samsara for accurate mileage tracking, real-time vehicle location and driver behaviour data fed directly into route analytics and FM reporting.

  • Real-time vehicle GPS tracking per engineer
  • Planned vs actual mileage comparison
  • Driver behaviour and safety scoring
  • Fleet maintenance alerts
See the Samsara integration
Full REST API & webhooks

Any CAFM, ERP or FM platform

eLogii's class-leading REST API and real-time webhooks connect to any CAFM, FM platform, CMMS, ERP, housing management or client portal. API-first architecture - every entity and action in the dashboard is available through the API.

  • Full REST API with batch operations, unthrottled at enterprise scale
  • Event-driven webhooks for real-time sync
  • Data transformers for schema mapping
  • CSV/SFTP feeds for legacy systems and client-supplied schedules
  • Sandbox and production environments for phased rollouts
See all integrations

Frequently asked questions about facilities management route optimization

Route planning and scheduling software for facilities management automates how FM operators assign work orders across multiple client sites, sequence PPM and reactive visits by geography, trade and SLA, and surface digital proof of service back into their CAFM or FM platform. It replaces spreadsheets, whiteboards and legacy workforce-management tools with a modern optimization engine, an offline-capable engineer app with photo proof of service and barcode scan, branded customer tracking for tenants and site managers, and a REST API for integrations with CAFM, ERP and client portals.

Yes. eLogii plans recurring PPM cycles - weekly, monthly, quarterly, annual - across date ranges with full geographic optimization, and slots reactive work orders into live routes in real time. Same-day re-optimization identifies the nearest available engineer with the right trade certifications, recalculates ETAs and pushes updates to the engineer app and to the client or tenant tracking page without disrupting the rest of the day's planned work.

eLogii is built for scale. Multi-depot support, zone-based team allocation, skill and certification matching, date-range planning and recurring task scheduling allow FM companies to optimize work across an entire portfolio - from 50 sites to 5,000+. Every site can have its own contact rules, access procedures, SLA windows and client-specific forms, all enforced automatically during optimization.

Yes. eLogii's skill and capability matching limits which tasks can be delegated to which drivers, so hard services (mechanical, electrical, gas, HVAC, plumbing, fabric, fire safety), soft services (cleaning, waste, security patrols, grounds, pest) and bundled multi-service visits each route to qualified engineers. Certifications like gas-safe, NICEIC, F-gas, IPAF and PASMA are configured as driver skills and matched during optimization, with Task Rules to enforce checks such as certification expiry. Multi-man jobs are supported for visits that need more than one engineer on site.

eLogii handles in-house engineers and subcontractors in one platform. Subcontractors receive their assigned jobs via the engineer app, complete digital forms, capture photo proof of service, and sync completion data back to the FM operator in real time. Skill, rate and coverage rules are enforced during optimization so the right blend of in-house and subcontract labour is used on every day.

Task Priority is a first-class optimization constraint and Task Rules escalate priority as response and completion deadlines approach, so higher-priority work orders stay at the front of the queue and can be forced to assign. Earliness, lateness and overtime tolerances enforce time-window discipline, and the Task Lateness panel surfaces at-risk visits so planners can intervene before SLAs breach. Every visit is logged with timestamps, checklist completion, photos and signatures, giving account managers auditable evidence of SLA performance on every contract.

Yes. eLogii captures comprehensive digital proof on every visit: configurable job completion forms per trade and per contract, geo-stamped and time-stamped photos, electronic signatures from tenants or site managers, barcode and asset scans, and GPS-verified arrival and departure times. Proof of service is available in the customer dashboard and pushes back to your CAFM or FM platform via API automatically.

Yes. eLogii has a deep bi-directional integration with simPRO and connects to any CAFM, FM platform, ERP, housing management or CMMS system via a class-leading REST API and real-time webhooks. Work orders, asset data, engineer schedules and completion records sync automatically. Data transformers and CSV/SFTP imports cover legacy systems and client-supplied schedules.

Yes. Branded multi-brand tracking pages, Email/SMS lifecycle notifications and self-service rescheduling are native. Tenants and property managers see when engineers are scheduled, en route, on-site and signed off - all on a page white-labeled to the FM brand or the client brand. Client dashboards summarize all upcoming and completed visits across their portfolio.

FM operations using eLogii typically see 35% more work orders completed per day, 25-35% reduction in drive time across sites, 50-70% reduction in planner time, and 95%+ SLA compliance. Exact savings depend on portfolio size, trade mix and geographic spread - we build a custom data simulation from your real routes and schedules so you see the number for your operation, not an estimate.

Most FM operators are live in 6-8 weeks, with phased region-by-region or client-by-client rollouts that de-risk migration from spreadsheets or legacy workforce management. The REST API and import workflow remove the need for middleware or a bespoke integration project, so the integration with simPRO, CAFM or ERP is handled alongside configuration rather than blocking go-live.

eLogii is purpose-built for field service operators that need genuine route optimization at scale alongside a modern engineer app and branded customer experience. Compared to generalist workforce-management suites like Salesforce Field Service, ServiceNow and Oracle Field Service, eLogii brings a class-leading optimization engine with zones, clustering, traffic-aware routing and same-day re-optimization, deploys in weeks rather than months, and keeps your existing CAFM and ERP stack in place through an open REST API.

Ready to optimize your FM routes?

See what eLogii would save your facilities management operation

We'll run your actual PPM cycles, reactive work orders and multi-site data through a custom simulation - real numbers from your routes, your engineers, your client portfolio. Not estimates.