Sub-Organizations Setup for Different Business Divisions, Brands, and Regions

What this means for distribution businesses

A logistics company operating three brands (same-day courier, next-day parcel, white-glove furniture) needs separate configurations for each without managing three completely independent accounts. Sub-organisations let each brand have its own settings, notification templates, tracking page branding, and driver teams while sharing the parent account's billing and admin controls. Courier groups with acquired businesses can maintain separate brand identities. For multi-regional distributors, sub-organisations by geography keep operations independent while corporate maintains oversight and cross-organisation visibility.

What this means for field service businesses

A facilities management company with separate divisions for electrical, plumbing, and general maintenance can create sub-organisations for each trade. Each division gets its own driver profiles, skill configurations, form templates, customer base, and analytics while corporate sees the unified picture. HVAC companies operating under multiple trading names can brand each sub-organisation independently. Pest control businesses with commercial and residential divisions can separate workflows, pricing, and customer communications. For multi-franchise operations, sub-organisations give each franchisee their own environment under the parent company's umbrella with data isolation between divisions.

How it works

• Create sub-organisations under a parent account with independent configuration per division or brand
• Each sub-organisation has its own drivers, vehicles, zones, templates, branding, and customer base
• Parent account maintains billing, admin controls, and cross-organisation visibility
• Data isolation between sub-organisations for privacy and operational independence
• Users can be assigned to one or multiple sub-organisations based on their role and responsibilities