High-Availability Architecture Ensures Your Continuous Access to eLogii

What this means for distribution businesses

A single data centre failure should not halt 500 active deliveries. High-availability architecture runs eLogii across multiple availability zones with automatic failover. If one zone goes down, traffic seamlessly routes to healthy instances. Courier operations running 24/7 benefit from infrastructure that survives individual component failures. For ecommerce fulfilment during peak seasons (Black Friday, Christmas), high availability ensures the platform scales and survives traffic spikes.

What this means for field service businesses

When an HVAC technician is on a roof commissioning a boiler, the app cannot go down because one data centre has an issue. High-availability architecture ensures continuous service regardless of infrastructure failures. Pest control businesses managing hundreds of active technicians need confidence that the dispatch platform will not fail during peak operational hours. For facilities management companies with contractual response time obligations, infrastructure resilience directly supports SLA compliance.

How it works

• Production infrastructure hosted on AWS and Hetzner, deployed across multiple availability zones for redundancy
• Automatic failover routes traffic to healthy instances, with live database replicas
• Hourly snapshots retained for 7 days, daily snapshots for 30 days, pre-deploy backups for 6 months
• Recovery tests performed quarterly; automated daily checks verify backup mechanisms are operational
• Documented Business Continuity Plan with defined RTO and RPO targets, maintained by a dedicated BCP committee