Customizable Driver App for Dispatching Couriers, Delivery Agents, and Field Technicians

What this means for distribution businesses

A courier driver needs to see the parcel count, access code, and customer phone number prominently on their task card. A furniture delivery team needs assembly instructions and item dimensions front and centre. The customizable driver app lets you configure exactly which fields appear, in what order, and with what prominence for each task type. Ecommerce operators can show delivery notes and photo requirements at the top. For grocery distributors, the app can display crate counts, temperature requirements, and return-empty instructions tailored to each delivery type.

What this means for field service businesses

An HVAC technician needs to see the boiler model, fault description, and customer access instructions before arriving on site. A pest control inspector needs the property type, last treatment date, and bait station map. Configurable task cards mean every technician sees the information most relevant to their job type. Electrical contractors can show circuit diagrams and safety isolation requirements. For telecoms engineers, the app can display cabinet reference numbers, fibre route maps, and permit details. Each role gets a purpose-built mobile experience without requiring separate apps.

How it works

• Configure which data fields appear on each task card in the driver app
• Set field order, visibility, and formatting per task type or driver role
• Custom fields from your system appear alongside standard task information
• Hide sensitive data (pricing, customer tier) from field workers when appropriate
• Layout changes deploy instantly without requiring app updates