Routeware is a fleet management solution with functions specifically designed for optimizing solid waste collection.
If you’re considering choosing this platform, first, you’ll need to know all about Routeware’s:
In this article, we’ll analyze all of these vital aspects of Routeware to give you everything you need to make a well-informed decision.
But we won’t stop there. Since Routeware won’t be everyone’s ideal choice, we’ve also prepared an alternative solution.
That way, we’ll have everyone covered.
Since Routeware doesn’t have a free trial, we couldn’t try it out personally. But we did the next best thing.
Firstly, we interviewed a number of past and current Routeware users. They gave us insight into Routeware’s strengths, weaknesses, and use cases.
Secondly, we’ve sifted through customer reviews on reputable SaaS rating websites (e.g., Capterra, G2, GetApp, etc.) to get an even clearer picture of Routeware’s capabilities.
Finally, as we’re more than well-versed in the subtle art of delivery and fleet management, we know what tidbits to pay special attention to.
Now that we have that all cleared up, let’s begin by reviewing how user-friendly Routeware’s interface is.
Like most platforms that focus on fleet management first and foremost, Routeware doesn’t provide a particularly user-friendly experience. You can see what I mean below:
Routeware’s wide range of functions leads to a pretty steep learning curve, so prospective users should brace themselves because they’ll be investing some serious effort into figuring everything out.
To make matters worse, Routeware’s interface is not easy on the eye, as it looks like it needs some updating.
Moreover, no comprehensive learning resources are available online besides a few elementary guides that won’t do inexperienced users much good.
On the other hand, Routeware’s driver apps are much more user-friendly, as they enable drivers to do everything they need with minimal effort. Routeware provides users with touch-screen tablets that can be easily installed in their vehicles. These tablets are simple to navigate.
Another upside is Routeware’s highly responsive customer support. However, there is no live chat or telephone support available – Routeware’s team relies on email alone.
Routeware isn’t the easiest platform to use due to its complex and outdated interface and lack of detailed learning resources.
As a result, users with little to no experience with fleet management systems will probably have quite a few issues wrapping their heads around this tool.
On the bright side, Routeware is a pretty robust solution that doesn’t go down often and isn’t prone to glitches and bugs. Routeware’s customer support team is also very helpful and responsive, although they currently only offer email-based support.
Routeware enables automating several processes – from waste collection to billing and invoicing customers.
When it comes to picking up waste, there are a few things you can automate. This includes:
Charging and invoicing customers can also be automated to a certain extent, as Routeware automatically collects all the data necessary for billing.
For example, the weight of every collection will be measured automatically at the time of the pick-up so you can report the exact weight of each load you’ve collected and charge customers accordingly.
Moreover, you can make paying easier as customers can pay for your services online with Routeware Pay.
With Routeware Pay, customers will be able to:
Route optimization is a no-can-do-without when it comes to fleet management systems, and it’s no wonder why.
Namely, calculating optimal routes for your vehicles is the #1 thing that can help save time and money. Optimal routes help you manage your pickups efficiently and economically.
The Routeware routing system is based on a combination of real-world data and experience on the one hand and machine learning on the other.
This means that you can incorporate your drivers’ know-how and expertise into the routing system’s calculations and estimates.
That way, operation managers and dispatchers will know who to assign which task to for optimal efficiency, as well as test how different factors, like different yards, varying shift patterns, etc., influence the overall performance of their fleet.
In addition, the Routeware routing system ensures that drivers are provided with live navigation and coaching every step of the way. You can apply this on an as-needed basis.
However, the Routeware routing system can’t efficiently tackle advanced route planning challenges, as it cannot adapt in real time to unforeseen events and other factors that influence route optimization.
Giving customers better visibility and more control over the services you provide will make a very favorable impression on them.
Aside from enabling customers to pay for your services online, Routeware supports other options for ensuring an optimal customer experience. These options include:
There are a few functions Routeware supports regarding fleet management.
Like every decent fleet management system, Routeware includes devices in its offering, including cameras and touch-screen tablets you can install in your vehicles.
Cameras are essential for efficient fleet management as they ensure you’ll have proof of everything that happens on the road so you can avoid false claims and easily resolve all misunderstandings.
Routeware has a couple of cameras:
Routeware also gives you access to its systems through onboard tablets. These tablets have:
As we’ve seen in this section, Routeware supports a solid set of functions that can help simplify and optimize solid waste collection.
Features like GPS tracking, driver performance tracking, and multi-angle videos and photos enable comprehensive fleet management, whereas customer self-service and education options contribute to an excellent customer experience.
Routeware’s routing system and workflow automation features will also make the jobs of dispatchers and operations managers much easier.
However, there are a few things to keep in mind when considering Routeware:
Routeware doesn’t publish its pricing information online, which is a common practice for fleet management software.
However, it’s fair to assume that your exact Routeware cost will depend on the number of trucks you want to manage.
One of the things prospective users have to specify when booking a consultation with the Routeware team is their fleet size, which means this factor definitely influences Routeware’s final price.
We believe the final Routeware cost will probably also depend on the features you want to be included in your package.
It should also be noted that a number of users reported that Routeware isn’t the most affordable option out there, especially for smaller businesses.
Fleet management systems are rarely cheap, and Routeware is probably no exception.
We believe its exact cost is determined by a given user’s fleet size and the features they require.
If you need precise information about how much Routeware would cost for your fleet and use case, you’ll have to request a quote from the Routeware team directly.
Routeware has only one use case: it’s designed solely for users in the solid waste collection business.
All of Routeware’s features focus on managing and optimizing the process of collecting solid waste, simplifying recycling, and automating customer invoicing and billing.
However, Routeware can’t be used as an all-around fleet management solution because it has no flexibility whatsoever.
Users needing a more versatile solution specialized for last-mile delivery management and route optimization will have to look for an alternative platform.
Businesses requiring an actual delivery management and optimization platform with versatile use cases will find that eLogii, with its numerous and diverse functions, could be the perfect solution.
eLogii has a wide range of highly-customizable features, which makes it a perfect fit for a variety of businesses – including field service providers, retailers, pharmaceutical companies, restaurants, couriers, and food and drink delivery services.
Some of its features include:
When it comes to its pricing, eLogii, like Routeware, doesn’t publish off-the-peg prices. Still, its pricing policy is much more straightforward than Routeware’s.
Namely, eLogii has custom-tailored pricing plans based on your business’s particular configuration and needs. The typical entry-level prices start at around $359 per month for 2500 tasks.
Each plan includes unlimited users, drivers, and vehicles – making eLogii an excellent option for larger businesses or those aiming to scale.
The fact that eLogii doesn’t have one-size-fits-all pricing packages is one of the things that makes it an ideal solution for small, medium, and large businesses alike.
You can compare each plan’s features on eLogii’s website for a detailed overview of what each package includes.
Routeware can be an excellent solution for medium and large companies that are in the garbage collection industry.
However, businesses that need a more versatile and adaptable platform won’t have much luck with Routeware.
Instead, they would be much better off with eLogii – an advanced delivery management system that can accommodate the needs of all businesses (despite type and size).
eLogii is a cloud-based end-to-end delivery management platform. Our powerful solution solves the biggest challenges of modern distribution and field service businesses, including route optimization, planning, and execution.
BOOK YOUR DEMO in less than 2 minutes. Fill out a quick form, and one of our experts will get in touch to show you how eLogii works in action. The demo will be tailored specifically to your business needs, and you’ll get a pilot period to test out our expert’s bespoke configuration for yourself.
Start saving time and money in your delivery operations today!