Learn how to easily track your FedEx package in 2024 with our simple guide, ensuring you always know where your package is and when it will arrive.
If you've ever used FedEx or another shipping service, you know it can be tricky to track your package and figure out when it will arrive.
Yet, more and more people are choosing to send their packages with FedEx.
FedEx handles about 16.5 million packages daily, and in the twelve months ending on February 29, 2024, FedEx reported a revenue of $87.514 billion.
You probably recognize their trucks, vans, and planes with the blue and orange logo.
Tracking a FedEx package is simpler than you think. Here's my easy guide to ensure you always know where your package is and when it will arrive.
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FedEx handles 600 million package tracking requests every day.
So, if you’ve sent one of those 16 million daily packages with FedEx, you’ll want to know where it is and when it will arrive at your or your friend’s or family member’s place.
There are different ways to track your package based on how you shipped it.
The easiest way to check your package is by going to the FedEx website and entering your tracking number.
You can enter up to 30 tracking numbers, door tags, or FedEx Office order numbers to see the status.
It’s a unique code given to your package when it’s shipped. These codes look different depending on the shipping service.
FedEx tracking numbers can be 12 or 20 digits, but they can also be 10 or 15 digits.
This number is like an ID for your package, letting it be tracked individually. It’s usually printed on the package, often next to a bar code.
Your tracking number is scanned at every step of the journey: when the package is sent, while it’s on the way, and when it’s delivered.
That’s how you can see where your package is at any time.
Your tracking number is the best way to keep tabs on a FedEx package or any other shipment. FedEx offers many services using this option:
If you’re sending individual packages, you can use FedEx Ground tracking or FedEx Express tracking. Both are simpler with a Delivery Manager account (details below).
You can also use FedEx Express Saver for three-day shipping to get your package delivered faster.
Does your business ship goods often? FedEx has tools to help you track important information, like imports and exports:
To use these FedEx tools, you need an account number or your company name and address.
FedEx also offers several international services for businesses, including:
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With FedEx Freight, your large shipments can travel domestically or internationally via land, air, or sea.
Conveniently, FedEx Freight provides "less-than-truckload" (LTL) shipping services for freight, ideal for small businesses.
This allows you to generate freight labels easily for domestic or express shipments. FedEx even permits you to use a paper Bill of Lading for this. Additionally, you can arrange a one-time freight pickup at zero cost to you.
Enhanced Tracking Dashboard
With FedEx Freight, you can access the advanced tracking dashboard. This free tool allows you to customize, manage, and track all your active shipments in one spot. Just sign in to your FedEx account.
You can view up to 20,000 active FedEx Express, FedEx Ground, FedEx Home Delivery, and FedEx Freight shipments there.
This includes tracking details for shipments linked to your account and login.
Missing a delivery because you're not home can be annoying.
But with FedEx, you get a tracking number for all your deliveries, so you can relax and reschedule for a better time.
Here's how to track a FedEx package with a FedEx door tag:
And if you want more control, you can sign up for a Delivery Manager account for FedEx Express and FedEx Ground.
FedEx provides a handy service that lets you track your delivery's whereabouts, its journey, and receive updates as it progresses. This service is known as FedEx Delivery Manager.
Using the FedEx Delivery Manager is easy whether you're online or on your cell phone, with an app available for both iOS and Android.
Here's how to track a FedEx package with your account number and an overview of other handy features:
With FedEx Delivery Manager premium services, you get extra options to simplify your delivery experience. These include scheduling a convenient delivery time or providing the driver with specific instructions for arrival.
Prices vary depending on location. Here are two examples from the US:
For $5.55 per package, you can have it delivered between 5 pm and 8 pm on your chosen delivery day. For $11.50 per package, you can select a specific two-hour window up to seven calendar days after the original delivery date. You also have the option to make a payment to redirect your package to a neighbor, family member, or friend.The fee increases with the distance to reroute:
For example, to reroute a package more than 120 miles from the original destination, fees range from $14.50 to $33.50 per package.
Here are simple steps on how to track a FedEx package you sent.
Begin by finding your tracking number, reference number, transportation control number (TCN), FedEx Office order number, or the number displayed on your door tag.
Then, choose one of these options:
Here are the options for FedEx accounts that help you track shipments:
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Tracking your package gives you info on its location and status.
For example, you should see a scheduled delivery date with an almost real-time status.
Some FedEx packages will show an estimated delivery time window. If you don't see it, your package might not have this option.
It varies. You'll see different status updates. "In transit" means your package is still on its way, while "delivered" means it has reached its destination.
You might also see "delivery pending," which means the delivery date or time has changed due to a delay.
Packages get scanned at different points between drop-off and final delivery.
Scan frequency can vary, and it's normal for there to be no update for over 24 hours.
Even if it looks like your package hasn't moved, it’s still on its way. It's just between scans, heading to the next scan or delivery location.
Curious about how to monitor a FedEx package without possessing a tracking number?
Get a FedEx Delivery Manager account.
This lets you track packages without a tracking number. Just log in to check shipments, get notifications, and control delivery times.
You can even track your package using an address or name.
For businesses, use the reference number associated with your shipment, a purchase order number, customer reference, invoice, bill of lading (BOL), part number, or Transportation Control Number (TCN).
Another option is using FedEx InSight.
If you’re a business managing the supply chain and customer expectations, FedEx InSight is perfect for you.
It lets you track all inbound, outbound, and third-party shipments billed to your account—no tracking number is needed.
You can also get automatic notifications with the status of your shipments, which is great if you’re short on time like most dispatchers!
Sometimes, FedEx hands your package over to the United States Postal Service (USPS), like with the FedEx Ground Economy service.
This service uses the USPS mail network to provide cheaper shipping. But you'll need to know how to track a FedEx package that has been transferred to USPS.
Thankfully, it's simple.
Your FedEx tracking number is still the key to tracking your package through USPS.
Simply prepend "92" to the start of your FedEx tracking number. This converts the 20-digit number into one that works with the 22-digit USPS tracking system.
Even if you have all the info you need, you might still have questions.
FedEx can help you in three ways. Here’s how:
If you can’t find what you need on your own, you might need to call FedEx customer service.
Here's how to talk to a real person:
Dial 1.800.GoFedEx (or 1.800.463.3339). For US TDD services (telecommunications devices for the deaf), billing, or international support, check the list of other contact numbers.
Different FedEx services offer varying delivery times for your international packages.
FedEx International Next Flight, International First, International Priority, International Economy, and International Ground to Canada all come with different delivery windows.
Businesses often opt for FedEx International MailService to send low-value, lightweight items.
If you ship overseas frequently, you might find FedEx International Shipping Assist helpful. It's a tool designed to simplify the international shipping process.
Here’s what the Assist Tool offers:
Tracking international shipments is simple with FedEx's global tracking software.
To track, simply input your tracking number on the FedEx website.
Looking to enhance your customer experience with eLogii's Customer Dashboard? Here's how to get started!
Firstly, make sure the Customers tab is activated and that you've already set up a customer entity. For detailed instructions on these steps, check out our handy article [link to the article].
Now, let's dive into creating a customer dashboard account. Head over to Customers ⇒ Customer Profile ⇒ Dashboard. Here, you can input their name, email, and password for logging in.
But wait, there's more! You have the flexibility to tailor each customer's account to suit their needs. This means you can customize the actions they can take, overriding any default settings.
For instance, let's say you typically don't allow customers to upload tasks via CSV. Yet, if there's a specific customer you want to grant this capability to, simply enable the "Enable task CSV import" option in their Customer profile.
This customization applies only to that particular customer, ensuring they have a personalized experience without affecting other customers' dashboard settings. So go ahead, empower your customers with eLogii's customizable Customer Dashboard!
FedEx, also known as Federal Express, is a US-based company offering shipping services to over 220 countries globally, with operations at more than 650 airports.
This extensive network makes FedEx a reliable choice for sending packages to friends and family or for your business shipping requirements. Yet, it's crucial to understand how to track a FedEx package to ensure smooth delivery.
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