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How to Track a FedEx Package in 2024

Written by eLogii | Jun 12, 2024 3:22:41 PM

If you've ever used FedEx or another shipping service, you know it can be tricky to track your package and figure out when it will arrive.

Yet, more and more people are choosing to send their packages with FedEx.

FedEx handles about 16.5 million packages daily, and in the twelve months ending on February 29, 2024, FedEx reported a revenue of $87.514 billion.

You probably recognize their trucks, vans, and planes with the blue and orange logo.

Tracking a FedEx package is simpler than you think. Here's my easy guide to ensure you always know where your package is and when it will arrive.

TABLE OF CONTENTS:

How to Track Your FedEx Packages Online

FedEx handles 600 million package tracking requests every day.

So, if you’ve sent one of those 16 million daily packages with FedEx, you’ll want to know where it is and when it will arrive at your or your friend’s or family member’s place.

There are different ways to track your package based on how you shipped it.

The easiest way to check your package is by going to the FedEx website and entering your tracking number.

You can enter up to 30 tracking numbers, door tags, or FedEx Office order numbers to see the status.

  1. Log On: Navigate to the FedEx website.
  2. Enter Tracking Number: In the middle of the home screen, you'll find a search field. Enter your tracking number here.
  3. Track Multiple Shipments:
    Click on the option below the search bar to track multiple shipments. On the resulting page, enter the tracking numbers and click the track option.
  4. View Results: The information on your FedEx parcel will show up in the next window.
  5. Detailed View: Click on the "see full results" option to get more detailed information about your shipment.

This method allows you to stay updated on the events surrounding a shipment as it goes through various delivery stages before being delivered to the recipient or customer.

What is a tracking number?

It’s a unique code given to your package when it’s shipped. These codes look different depending on the shipping service.

FedEx tracking numbers can be 12 or 20 digits, but they can also be 10 or 15 digits.

This number is like an ID for your package, letting it be tracked individually. It’s usually printed on the package, often next to a bar code.

Your tracking number is scanned at every step of the journey: when the package is sent, while it’s on the way, and when it’s delivered.

That’s how you can see where your package is at any time.

Your tracking number is the best way to keep tabs on a FedEx package or any other shipment.

When tracking a FedEx shipment, you'll encounter several statuses that indicate your package's journey. Here's a breakdown of the common tracking statuses and what each one means:

Common FedEx Tracking Statuses

Picked Up

Your package has been collected from the sender and is now in the FedEx system.

In Transit

The shipment is currently on its way to a FedEx hub or facility. It's effectively moving through the FedEx network, making its way to your location.

At Local Facility

The package has reached a nearby FedEx facility and has been scanned into their system. This usually means it's quite close to being delivered.

Out for Delivery

The item has left the local facility and is on a FedEx vehicle headed to your address. It's in the final stage of its journey.

At Delivery

The package has either arrived at the delivery location or is very close by, possibly at a nearby facility.

Arrived at Customer Location for Delivery

The delivery person is at your location and about to hand the package over to you.

Delivered

The package has been successfully handed over to the recipient. This is the final status indicating that the delivery process is complete.

Understanding these statuses can help you better anticipate when your package will arrive and plan accordingly.

How to Track a FedEx Package for Home Delivery

If you’re sending individual packages, you can use FedEx Ground tracking or FedEx Express tracking. Both are simpler with a Delivery Manager account (details below). Tracking a FedEx package as it journeys along the delivery process is important to alleviating customer anxiety post-purchase, staying updated on delivery exceptions, and planning when to be available to pick it up.

FedEx Ground Shipping

FedEx Ground specializes in cost-effective, ground shipping within North America, offering reliable service for both businesses and individuals. With a focus on small-package deliveries, FedEx Ground aims to provide a balance between speed and affordability. All FedEx packages can be tracked via the FedEx website or mobile app.

To make tracking even easier, consider signing up for a FedEx Delivery Manager account. This tool allows you to customize delivery times, hold packages at a FedEx location, and receive alerts about your package status.

You can also use FedEx Express Saver for three-day shipping to get your package delivered faster.

How to Track a FedEx Package for Your Business

Does your business ship goods often? FedEx has tools to help you track important information, like imports and exports:

  • My Global Trade Data comprises a range of online services offering information on freight forwarding and customs brokerage.
  • FedEx InSight: an app that lets you check the status of your inbound, outbound, and third-party shipments without needing a tracking number.

FedEx pioneered the current package tracking system that many logistics companies implement in their operations. As a front runner in this space, FedEx allows senders and recipients to track their parcels in various ways depending on the delivery service they opt for when shipping.

To use these FedEx tools, you need an account number or your company name and address.

FedEx also offers several international services for businesses, including:

  • FedEx International Ground: a service that delivers packages to all Canadian businesses and homes in two to seven business days.
  • FedEx Freight: a service for large shipments over 150 pounds.

Why is Tracking a FedEx Package Important?

Tracking a package through each step of the delivery process is crucial for a number of reasons.

Alleviating Customer Anxiety

After making a purchase, customers often feel anxious about their items arriving safely. Package tracking provides real-time updates, helping to ease these concerns by letting customers know exactly where their package is and its expected delivery date.

Staying Updated on Delivery Exceptions

Sometimes, unexpected issues like weather delays or logistical challenges can affect delivery times. Tracking allows customers to stay informed about any deviations from the expected schedule, enabling them to adjust their plans accordingly.

Planning Availability

Knowing the precise delivery time helps recipients plan their day better. They can arrange to be home to receive the package, reducing the risk of missed deliveries and the inconvenience of having to reschedule.

Leading the Way in Tracking Innovations

Many logistics companies have adopted advanced tracking systems, but FedEx remains a leader in this area. Their pioneering efforts mean that customers can track parcels through various methods, depending on the service chosen, ensuring flexibility and convenience.

All in all, tracking a FedEx package offers peace of mind, timely updates, and better planning capabilities, making it an essential feature of modern logistics.

Features of the FedEx Tracking Tool for a Shopify Store

Enhance your Shopify store's logistics with a comprehensive FedEx tracking tool designed to optimize shipping efficiency and customer satisfaction. Here’s what you can expect:

Seamless Integration

  • Smooth Setup: Effortlessly integrate FedEx tracking into your Shopify store without technical hassle.
  • Real-Time Updates: Provide live tracking information directly within your e-commerce platform.

Enhanced Customer Experience

  • Shipment Notifications: Automatically send updates to customers about their package status from dispatch to delivery.
  • Tracking Page Customization: Customize your tracking page to match your brand’s aesthetics, offering a consistent customer experience.

Advanced Analytics

  • Data Insights: Access detailed analytics on your shipping performance and customer delivery patterns.
  • Delivery Timeline Optimization: Identify and address delays, optimizing your shipping process and reducing customer inquiries.

Robust Support for Dropshipping

  • Multi-Carrier Capabilities: Ideal for dropshipping businesses, the tool supports multiple carriers, ensuring flexibility and reliability.
  • Extended Tracking: Keep tabs on orders from various suppliers, consolidating tracking information in one place.

User-Friendly Dashboard

  • Intuitive Interface: Navigate through your tracking data with ease using a clean, user-friendly dashboard.
  • Centralized Management: Manage all your shipping activities from one central location, streamlining operations.

Elevate your shipping strategy with these features, making your Shopify store’s logistics smoother and more efficient than ever.

Understanding the FedEx Tracking API and Its Applications

The FedEx Tracking API is a versatile tool crafted for developers who aim to seamlessly incorporate FedEx tracking capabilities into their applications or websites. This API provides a robust solution for monitoring packages in real-time, enhancing customer experience and operational efficiency.

Key Features of the FedEx Tracking API

  • Real-time Updates: Receive immediate notifications on the status of shipments, from departure to final delivery.
  • Detailed Tracking Information: Access comprehensive tracking details for each package, including location scans and estimated delivery times.
  • Webhook Integration: Utilize webhooks to push updates automatically to your application, ensuring you and your customers are always informed.

How to Use the FedEx Tracking API

  • Register and Obtain API Key: Sign up on the FedEx developer portal to get your unique API key. This provides access to the necessary API keys and documentation.
  • Obtain API Credentials: After registration, retrieve your API credentials, including the API key, password, account number, and meter number. These credentials are essential for authenticating API requests.
  • Review API Documentation: Familiarize yourself with the FedEx API documentation. This resource details the endpoints, required parameters, and response formats, helping you understand how to make requests and handle responses effectively.
  • Integrate the API: Use the provided API endpoints and documentation to integrate the tracking functionality into your system.
  • Implement API Calls: Use the API endpoints to send requests for tracking information. For example, you might use the [Track API endpoint](https://www.<mark style="color: #272B32; border-width: 1px; border-radius: 4px; box-shadow: 0px 1px 3px 0px rgba(0, 0, 0, 0.1), 0px 1px 2px -1px rgba(0, 0, 0, 0.1); background-color: #FED7AA; border-color: #FB923C;">fedex</mark>.com/en-us/developer.html) to get the status of a package. Include necessary parameters like the tracking number in your requests.
  • Handle API Responses: Parse the JSON or XML responses from the API to extract tracking details such as shipment status, estimated delivery time, and current location. Display this information within your application or system.
  • Set Up Webhooks: Configure webhooks to receive real-time notifications on shipment status changes.
  • Test and Deploy: Ensure your integration works seamlessly by testing in a sandbox environment before deploying live.

Benefits of Using the FedEx Tracking API

  • Enhanced Customer Experience: Deliver transparency and build trust by keeping customers informed about their deliveries.
  • Operational Efficiency: Automate tracking and reduce the need for manual monitoring, freeing up resources for other tasks.
  • Scalability: Easily handle multiple shipments and tracking requests without overloading your system.

Incorporating the FedEx Tracking API into your business operations is a strategic move towards optimizing logistics and improving user satisfaction. By leveraging its powerful features, you can stay ahead in the competitive market and meet the growing expectations of your customers.



Understanding FedEx Freight

With FedEx Freight, your large shipments can travel domestically or internationally via land, air, or sea. Here's what both services offer:

Domestic Express Services

  • SameDay: Ship time-sensitive freight to all 50 states Same-day within hours.
  • First Overnight: Ship urgent heavyweight air freight fast to all 50 states 9 a.m. Next business day.
  • Priority Overnight: Next-business-day mid-morning delivery.
  • Standard Overnight: Next-business-day afternoon delivery.
  • 2Day A.M.: Morning delivery on the second business day.
  • 2Day: Afternoon delivery on the second business day.
  • Express Saver: Delivery within three business days.

International Express Services

  • International Next Flight: Delivery across the globe within hours, depending on the next available flight.
  • International First: Global delivery within one business day.
  • International Priority Express: International delivery in two business days.
  • International Priority: Reaches over 220 countries in about three days.
  • International Economy: Cost-efficient international shipping within 2-5 business days.

Conveniently, FedEx Freight provides "less-than-truckload" (LTL) shipping services for freight, ideal for small businesses.

This allows you to generate freight labels easily for domestic or express shipments. FedEx even permits you to use a paper Bill of Lading for this. Additionally, you can arrange a one-time freight pickup at zero cost to you.

Enhanced Tracking Dashboard

With FedEx Freight, you can access the advanced tracking dashboard. This free tool allows you to customize, manage, and track all your active shipments in one spot. Just sign in to your FedEx account.

You can view up to 20,000 active FedEx Express, FedEx Ground, FedEx Home Delivery, and FedEx Freight shipments there.

This includes tracking details for shipments linked to your account and login.

Understanding FedEx One Rate and Its Functionality

FedEx One Rate is a shipping solution designed to simplify the process of sending domestic packages. It offers a fixed, flat rate based solely on the package size and the selected delivery speed. This approach eliminates the need to calculate shipping costs based on the package's weight or the distance it needs to travel.

Key Features:

  • Predictable Pricing: Costs are determined by the dimensions of the package and the chosen delivery timeframe.
  • Simplified Process: No need for complicated weight and distance calculations.
  • Comprehensive Tracking: Track your shipments in real-time through the FedEx website or mobile app, from pickup to delivery.

How It Works:

  1. Choose Package Size: Select the appropriate size for your shipment.
  2. Select Delivery Speed: Pick the desired delivery time option.
  3. Flat Rate Applied: Pay a flat rate based on your selections without additional charges for weight or distance.
  4. Track Your Package: Use the tracking system to monitor your package’s journey.

By using FedEx One Rate, you gain a transparent and hassle-free shipping experience that ensures you know exactly what you're paying upfront.

Why Use a Third-Party Tracking API Instead of FedEx's API?

When managing shipments, the right tracking API can make a significant difference in your business operations and customer satisfaction. Here are compelling reasons to consider opting for a third-party tracking API over a proprietary service like FedEx's:

Comprehensive Carrier Support

A third-party tracking API typically supports hundreds of carriers globally, surpassing the single-carrier limitation of FedEx's API. This is particularly advantageous if your business utilizes multiple shipping services, allowing for seamless integration and centralized tracking across all shipments. For instance, many of these platforms include a carrier auto-detection feature, helping you quickly identify which carrier is handling your package without requiring manual input.

Customization of Tracking Capabilities

Third-party tracking solutions offer extensive customization options. They often allow you to track a higher number of packages simultaneously—many more than FedEx's limit of 30. You can also tailor the tracking interface to align with your brand's aesthetics and create a personalized customer experience. This customization can contribute to higher customer engagement and increased brand loyalty.

Real-Time Notifications

These APIs often allow the setup of SMS and email notifications, keeping your customers well-informed about their shipments regardless of the carrier. This feature ensures that your customers receive timely updates, enhancing their overall experience and reducing the number of support inquiries.

Ease of Implementation

Third-party tracking APIs are designed to be user-friendly and easily integrable, even for businesses without dedicated IT teams. Their straightforward documentation and often available customer support ensure that you can get your tracking system up and running with minimal effort.

24/7 Support

Unlike some carrier-specific APIs, third-party solutions frequently offer round-the-clock support. This ensures that any issues you encounter are promptly addressed, minimizing downtime and maintaining the efficiency of your shipment tracking system.

Time Savings and Efficiency

By consolidating multiple carriers into a single platform, third-party tracking systems save you time and effort. Instead of navigating through different carrier websites, you can monitor all your shipments in one place. This centralization boosts efficiency and makes the tracking process much more manageable.

Demo and Trial Options

Many third-party tracking services provide the opportunity to book demos or trial periods. This allows you to assess the functionalities and benefits for your specific business needs before committing to a long-term contract.

How to Track a FedEx Package Using a Door Tag Number

Missing a delivery because you're not home can be annoying.

But with FedEx, you get a tracking number for all your deliveries, so you can relax and reschedule for a better time.

Here's how to track a FedEx package with a FedEx door tag:

  1. Simply enter your door tag number into the FedEx online tracking tool.
  2. You can also text "follow" and your door tag number to 48773.
  3. Another option is to scan your door tag's barcode using the FedEx Mobile app on Android or iOS (Apple).
  4. Once you have the information, you can pick up your package from a nearby FedEx location or retail partner (this info will be on your door tag).

And if you want more control, you can sign up for a Delivery Manager account for FedEx Express and FedEx Ground.

Understanding FedEx Delivery Manager

FedEx provides a handy service that lets you track your delivery's whereabouts, its journey, and receive updates as it progresses. This service is known as FedEx Delivery Manager.

FedEx Delivery Manager is a recommended way to track up to 20,000 shipments from a unified dashboard without having to enter each tracking number individually. Sign up for the service by downloading the FedEx mobile app via Google Play Store or Apple Store. You can also access your FedEx Delivery Manager account online.

Using the FedEx Delivery Manager is easy whether you're online or on your cell phone, with an app available for both iOS and Android.

Here's how to track a FedEx package with your account number and an overview of other handy features:

  • Choose when you want to be notified: You can customize notifications via email, text, phone, or the mobile app throughout the delivery process. The app provides a seamless way to get shipment updates directly on your phone. You can even receive pictures of your shipments, adding an extra layer of detail to your tracking experience.
  • Prevent package theft worries: With the FedEx Delivery Manager app, you can redirect your package for free to over 60,000 locations and pick it up when it suits you.
  • Make package pickup easier: Show a QR code at a FedEx location to speed up the pickup process. You can share this code with someone you trust to collect the package for you.
  • Sign for packages virtually: If you're not home to receive your package, you can "sign" in advance, allowing the driver to leave it at your door. Note: This doesn't apply to packages needing an adult signature.
  • Give delivery instructions: Leave a note in the Delivery Manager app specifying where you'd like the driver to leave your package. You can save these instructions for future deliveries.
  • Hold packages while you're away: You can hold your FedEx deliveries for up to two weeks at no cost. Once you're back, FedEx will resume delivering to your address.
  • Take action on a FedEx door tag: If you find a tag on your door indicating a delivery attempt, use the FedEx Delivery Manager to track your package's whereabouts, choose to attempt delivery again, or redirect it. You can even reject the shipment.
  • Get a complimentary ShopRunner account: As a bonus, FedEx Delivery Manager offers you a free two-day shipping membership, free returns, and exclusive deals at various online merchants.

Enhanced Services with FedEx Delivery Manager

With FedEx Delivery Manager premium services, you get extra options to simplify your delivery experience. These include scheduling a convenient delivery time or providing the driver with specific instructions for arrival.

Prices vary depending on location. Here are two examples from the US:

For $5.55 per package, you can have it delivered between 5 pm and 8 pm on your chosen delivery day. For $11.50 per package, you can select a specific two-hour window up to seven calendar days after the original delivery date. You also have the option to make a payment to redirect your package to a neighbor, family member, or friend.The fee increases with the distance to reroute:

For example, to reroute a package more than 120 miles from the original destination, fees range from $14.50 to $33.50 per package.

Here are simple steps on how to track a FedEx package you sent.

Begin by finding your tracking number, reference number, transportation control number (TCN), FedEx Office order number, or the number displayed on your door tag.

Then, choose one of these options:

  • Go to the FedEx tracking web application.
  • Download the FedEx® Mobile app and input your tracking number or scan the barcode on your door tag.
  • Text “follow” and your door tag number to 48773.
  • Call 1.800.GoFedEx (1.800.463.3339) and say “track my package,” then follow the instructions.

Here are the options for FedEx accounts that help you track shipments:

  • Standard Tracking. You can track up to 30 packages by entering individual tracking or reference numbers. You can also find the estimated delivery time window and manage certain aspects of the delivery process, like changing the address.
  • FedEx Delivery Manager. Through account creation, you gain the ability to monitor your package's status throughout the delivery process with enhanced visibility compared to standard tracking. You can use it to request redirects, schedule a delivery time, or provide delivery instructions.
  • Customized Tracking Dashboard. Businesses have the capacity to oversee up to 20,000 active shipments without the necessity of inputting individual tracking numbers. You'll find the full list of estimated delivery time windows for all shipments, customize your dashboard finds and reports, access tracking documents and images, and send notifications to recipients by email.

What's the Difference Between "In Transit" and "Delivered"?

Tracking your package gives you info on its location and status.

For example, you should see a scheduled delivery date with an almost real-time status.

Some FedEx packages will show an estimated delivery time window. If you don't see it, your package might not have this option.

How Long Does It Take to Track a FedEx Package?

It varies. You'll see different status updates. "In transit" means your package is still on its way, while "delivered" means it has reached its destination.

You might also see "delivery pending," which means the delivery date or time has changed due to a delay.

Packages get scanned at different points between drop-off and final delivery.

Scan frequency can vary, and it's normal for there to be no update for over 24 hours.

Even if it looks like your package hasn't moved, it’s still on its way. It's just between scans, heading to the next scan or delivery location.

How to Track a FedEx Package Without a Tracking Number

Curious about how to monitor a FedEx package without possessing a tracking number?

Get a FedEx Delivery Manager account.

This lets you track packages without a tracking number. Just log in to check shipments, get notifications, and control delivery times.

You can even track your package using an address or name.

For businesses, use the reference number associated with your shipment, a purchase order number, customer reference, invoice, bill of lading (BOL), part number, or Transportation Control Number (TCN).

Another option is using FedEx InSight.

If you’re a business managing the supply chain and customer expectations, FedEx InSight is perfect for you.

It lets you track all inbound, outbound, and third-party shipments billed to your account—no tracking number is needed.

You can also get automatic notifications with the status of your shipments, which is great if you’re short on time like most dispatchers!

Tracking a FedEx Package via Email

Tracking your FedEx package via email is a straightforward process. Follow these steps to ensure you get accurate updates on your shipment:

  1. Compose a New Email: Open your email client and create a new email. Leave the subject line blank.

  2. Enter Tracking Number(s): In the body of the email, input your tracking number. You can include up to 30 different tracking numbers, either separated by commas or each on a new line.

  3. Send to the Tracking Address: Send your email to [track@fedex.com].

  4. Wait for the Response: After sending your email, you will receive a reply from the FedEx team with the latest details of your shipment.

Using these methods ensures you can easily stay updated on the status of your deliveries.


How to Track a FedEx Package with USPS


Sometimes, FedEx hands your package over to the United States Postal Service (USPS), like with the FedEx Ground Economy service.

This service uses the USPS mail network to provide cheaper shipping. But you'll need to know how to track a FedEx package that has been transferred to USPS.

Thankfully, it's simple.

Your FedEx tracking number is still the key to tracking your package through USPS.

Simply prepend "92" to the start of your FedEx tracking number. This converts the 20-digit number into one that works with the 22-digit USPS tracking system.

How to Track a FedEx Package Using a Third-Party Platform

Tracking a FedEx package through a third-party platform is a straightforward process that can make your life easier, whether you're a customer or a business. Here's a step-by-step guide to help you track your package efficiently.

Steps to Track Your FedEx Package:

1. Visit a Reliable Tracking Website

Look for a trustworthy third-party parcel tracking platform online. These platforms aggregate tracking information from various carriers.

2. Navigate to the Carrier Section

Once on the website, find the section dedicated to tracking carriers. This is usually located in a prominent menu or top ribbon on the homepage.

3. Select FedEx from the Carrier List

In the list of carriers, search for 'FedEx' and click on it. This will take you to a dedicated page for FedEx tracking.

4. Enter Your Tracking Number

On the FedEx tracking page, you'll see a search field. Enter your FedEx tracking number here and click on the 'Track' button.

5. View Your Tracking Information

You will be redirected to a new page displaying detailed tracking information for your package, including its current location and expected delivery date.

By following these steps, you can easily track your FedEx package using a third-party platform. This method is particularly useful if you want a centralized way to monitor multiple shipments from various carriers.

How to Reach FedEx Customer Service

Even if you have all the info you need, you might still have questions.

FedEx can help you in three ways. Here’s how:

  1. Check their Frequently Asked Questions section.
  2. Visit the FedEx online support page and use the virtual assistant.
  3. Text 29372 to get help sent straight to your phone.

If you can’t find what you need on your own, you might need to call FedEx customer service.

Here's how to talk to a real person:

Dial 1.800.GoFedEx (or 1.800.463.3339). For US TDD services (telecommunications devices for the deaf), billing, or international support, check the list of other contact numbers.

To track a FedEx package via phone callfollow these simple steps:

  1. Dial the number listed above.
  2. When prompted, say "track."
  3. Follow the voice prompts to get the status of your package.

How Late Does FedEx Deliver?

FedEx generally completes deliveries to residential addresses between 8 a.m. And 8 p.m., seven days a week. However, this timeframe applies to standard deliveries and excludes express shipments, which have varying schedules depending on the specific service chosen.

For express deliveries, the cut-off time might differ, often ensuring earlier arrival times compared to standard deliveries. If you've been notified that your package will arrive by the "end of day," expect it on your doorstep by 8 p.m., coinciding with the end of typical delivery routes.

In summary:

  • Standard Deliveries: 8 a.m. To 8 p.m., Monday to Sunday.
    Express Deliveries: Varies by specific service, often includes earlier delivery targets.

Knowing these timeframes can help you better anticipate when to expect your package.

How to Check the Status of an International Package with FedEx

Different FedEx services offer varying delivery times for your international packages.

FedEx International Next Flight, International First, International Priority, International Economy, and International Ground to Canada all come with different delivery windows.

Businesses often opt for FedEx International MailService to send low-value, lightweight items.

If you ship overseas frequently, you might find FedEx International Shipping Assist helpful. It's a tool designed to simplify the international shipping process.

Here’s what the Assist Tool offers:

  • Instant access to your crucial shipping details
  • Estimates Harmonized Shipping (HS) codes, which you can save and reuse
  • Calculates estimated duties and taxes for recurring shipments
  • Provides estimated shipping costs
  • Offers blank customs documentation forms

Tracking international shipments is simple with FedEx's global tracking software.

To track, simply input your tracking number on the FedEx website.

What Is a Delivery Exception in FedEx?

A delivery exception in FedEx refers to an unforeseen event that temporarily delays your package's journey. This can happen for various reasons, including:

  • Adverse Weather Conditions: Heavy rain, snow, or storms can disrupt delivery schedules.
  • Natural Disasters: Events like earthquakes or floods may impede progress.
  • Transportation Issues: Problems like vehicle breakdowns or accidents can cause delays.
  • Other Unpredictable Situations: Misrouted packages or issues at customs can also be factors.

Essentially, a delivery exception indicates that something unexpected has occurred, affecting the timely delivery of your package. However, rest assured that FedEx works diligently to resolve such issues and get your package back on track as quickly as possible.

How to Track a FedEx Package FAQ


Enhance Tracking Experience with eLogii's Customer Dashboard

Looking to enhance your customer experience with eLogii's Customer Dashboard? Here's how to get started!

Firstly, make sure the Customers tab is activated and that you've already set up a customer entity. For detailed instructions on these steps, check out our handy article [link to the article].

Now, let's dive into creating a customer dashboard account. Head over to Customers ⇒ Customer Profile ⇒ Dashboard. Here, you can input their name, email, and password for logging in.

But wait, there's more! You have the flexibility to tailor each customer's account to suit their needs. This means you can customize the actions they can take, overriding any default settings.

For instance, let's say you typically don't allow customers to upload tasks via CSV. Yet, if there's a specific customer you want to grant this capability to, simply enable the "Enable task CSV import" option in their Customer profile.

This customization applies only to that particular customer, ensuring they have a personalized experience without affecting other customers' dashboard settings. So go ahead, empower your customers with eLogii's customizable Customer Dashboard!

Wrap-Up on Tracking a FedEx Package

FedEx, also known as Federal Express, is a US-based company offering shipping services to over 220 countries globally, with operations at more than 650 airports.

This extensive network makes FedEx a reliable choice for sending packages to friends and family or for your business shipping requirements. Yet, it's crucial to understand how to track a FedEx package to ensure smooth delivery.