Capability	Starter	Premium	Professional	Enterprise
Automated route optimisation Automatically create optimal routes at the touch of a button. Fastest optimization available on the market
Manual route assignment / re-adjustment Manually drag-and-drop tasks to drivers routes and/or re-order and edit pre-optimised routes. Changes are seen live in the driver / agent app
Single depot planning Route planning and optimisation of tasks originating from one depot location
Default optimization engine Optimization ensuring shortest route time while honoring your constraints
Simple optimization mode Super quick optimization when there are no pickups or reloads needed
Multi-depot planning Route planning and optimization of tasks originating from multiple depot locations
Advanced Optimization engine More advanced and flexible optimization engine with configurability over optimization factor and run-time
Balancing mode Using this mode within our advanced engine - you can ensure you balance between your drivers / agents by time or by load
Route duration limits Cap routes by total maximum time
Route distance limits Cap routes by total maximum distance
Route number of stops limits Limit the total number of allowed stops within a route
Clustering optimization Harness the power of deterministic and non-deterministic K-Means clustering as well as DBSCAN (Haversine distance) clustering
Cost-based optimization Automatically optimize for the lowest cost routes and fleet mix, considering the diverse costs associated with different vehicle types

Routing and planning tools

Capability	Starter	Premium	Professional	Enterprise
Single date planning Plan for a particular day, this can be any time either for today or in the future
Route timelines panel Visualization of each route at a glance, as well as capacity and time utilization
Include return to depot Optimization will take into consideration driver return-to-depot leg within the driver schedule
Date range planning Plan over a date horizon, this can be as long or short as required
Multi-day / long haul planning Route drivers over multiple days for long-distance orders
Pick-up only planning Route planning where there are no drop-off tasks, only pickups
Create fixed and recurring routes  Create fixed routes and set a custom recurrence for each route day plan
Live traffic routing Traffic data included within routing calculations. Covers live as well as historical traffic data
ETA scaling factor Override ETA predictions with your own inputs

Tasks / jobs 

Task-level setup

Capability	Starter	Premium	Professional	Enterprise
Task time windows Set precise time windows for tasks, but also support open-ended windows, considering for example 'open from' and 'open to' times with ease
Required skills / capabilities Ensure that tasks requiring specific driver skills or vehicle capabilities are always serviced correctly and matched to the right resource
Service time Default waiting, loading, etc. time at each point of pickup and/or drop-off
Timeslot earliness / lateness optimization tolerance Allow for tasks to be actioned after/before the time window
Multiple dimension units Support multiple dimension units for example KGs, CM3, volumetric weight etc. ensuring different product mixes are always loaded optimally
Depot custom service time Allow for separate service duration to be accounted for at the depot(s)
Tiered / rule-based service time Set dimension-based rules ensuring that certain service durations are applied to say orders of a certain size
Task items Set up items within a particular task, for example individual products making up a single order. Control associated actions
Task rules Configure powerful rules for automated changes, adjustments, and additions to tasks based on specific criteria
Create recurring tasks Create a pattern of recurrence for particular tasks
Allowed days of the week Tailor task schedules by setting specific days when tasks can be performed, directly from the dashboard or via API
Multiple time windows Set multiple potential time windows on a task when it can be serviced, for example 9-11am and then 3-4pm
Prioritise Prioritise certain customers in a route

Proof of delivery /services

Capability	Starter	Premium	Professional	Enterprise
Signature / sign on glass Enable drivers / agents to collect name and signature POD in the eLogii driver / agent app
Photo Enable drivers /agents to collect photo POD in the eLogii driver / agent app
One time passcode A unique code for security purposes required to hand over to the recipient
Age or other confirmation Add a custom confirmation in the eLogii driver/agent app (for example: age verification for age-restricted products)
Cash on delivery Enable drivers to enter cash amount collected at task location directly in the driver/agent app

Drivers / agents / technicians

Driver App

Capability	Starter	Premium	Professional	Enterprise
iOS or Android driver / agent App Downloadable app from iOS or Android stores
Google Maps and Waze and more navigation All major turn-by-turn navigation apps built in
Push notifications Proactive alerting when changes are made to routes for example
Click to dial Quick communication workflow to get in touch with recipient or operations, depending on settings / permissions
Task list or map view Drivers / agents can see tasks either in a list or map view depending on their preferences
Changes shown live to driver / agent Any changes made in the dashboard / via API will immediately be visible to driver / agent
Take photo - unlimited number Capture as many photos as needed as proof of delivery / service with the device camera and have them associated with an order
Multi-language  Driver / agent app available in tens of languages
Barcode scanning - device Capture barcodes with the device camera
Barcode scanning - Zebra integration Capture barcodes with a dedicated Zebra device
Upload photo(s) from gallery Upload as many photos as needed from the device gallery
Route pre/post checklists Perform pre-departure / post-arrival checks and record them - for example safety checks
In-field issue and exception handling A step-wise workflow for drivers / agents in the field to follow and handle exceptions, for example: person not in
Custom issue / exception reasons Let drivers / agents specify meaningful task-failure reasons for analytics and pattern spotting

Configurability / setup

Capability	Starter	Premium	Professional	Enterprise
Driver schedules Set single or multi-day schedules for drivers determining when they will be eligible for optimization / work
Driver avatar photo Driver / agent profile pictures
Driver / agent profile pictures Enable driver to select their vehicle from a drop-down list in the driver/agent app
Customize driver / agent task information shown Control what is shown in terms of task information ensuring your workflow is always followed and privacy regulations are followed
Driver / agent skills Configure specific skills to ensure specific drivers / agents are eligible for tasks requiring these specific skills
Allow to re-order route / start in any order Enable your drivers to manually re-order their own route in the driver/agent app or start the route in any order
Geofence-driven actions Automated status updates / state changes based on passing geofences. Can also be used to prohibit drivers / agents from taking certain actions when outside the geofence
Driver overtime tolerance Extend schedule by a specified level of tolerance
Custom start / end location Set any starting or ending location for a driver / agent
Breaks Set defined driver break times in their working schedule
Regulatory breaks Set breaks defined after X amount of driving / service time
Schedule exceptions Set exceptions to a) start and end locations and/or b) schedules - for example to cover holidays and sick days
Speed factors Handle different speed profiles of drivers / agents, for example - slower and faster than average

Vehicles 

Configuration

Capability	Starter	Premium	Professional	Enterprise
Vehicle avatar Vehicle profile picture
Vehicle capacity Set load capacity of the vehicle in terms of the dimension units specified for your organization, for example KG, CM3 etc.
Vehicle profile selection Select the type of vehicle (bike, van, truck, large truck etc.) to apply specific speed profiles and ensure the vehicle travels over the appropriate roads
Truck / HGV routing profiles Use maps that allow avoiding low bridges, inappropriate roads etc.
Vehicle capacity utilization factor Set level to which the capacity of a vehicle can be used. For example, 0.9 for 90% of capacity or 1.2 for 120%

Office / Warehouse / Distribution Center

Capability	Starter	Premium	Professional	Enterprise
Add notes and attachments Add custom notes and attachments for any task, driver, and/or vehicle
Filters Find tasks / groups of tasks by a wide array of data attributes
Single task labels Print labels for your orders, including barcodes and other relevant delivery information
Printable driver / agent manifests Print or export driver manifests so you have a paper record as well if desired
Batch task labels Print batches labels for your orders, including barcodes and other relevant delivery information
Print batch proof of delivery / service Print or export proof of delivery / service in batches
Advanced filters Find tasks / groups of tasks by any data attribute, including by custom data. Save pre-sets
Warehouse Management workflow Enable your warehouse to scan / change states that you determine (for example: sorted, loaded etc.) so you have full visibility always

Operational monitoring

Operational setup

Capability	Starter	Premium	Professional	Enterprise
Unlimited number of dashboard users Create an unlimited number of dashboard accounts
Unlimited number of drivers / agents Create an unlimited number of agent / driver app accounts
Remote driver / agent app actions Remotely re-set / disable / log out drivers / agents
Zones Draw or import (via GeoJSON) zones and exclusion zones with specific rules, ensuring specific drivers or agents service familiar areas
Teams Assign groups of operators and / or field agents to teams. For example, you could structure a team for each of your depots if desired
User / access levels From read-only to full admin access, control what each user can see and do within eLogii

Customers

Customer experience and communication

Capability	Starter	Premium	Professional	Enterprise
Live customer tracking (no download required) Your customers are able to see the driver / agent approach on a map when their order is next. You can control what you want the customer to see
Customer profiles Store contact and address information for recurring task locations
SMS notifications Send task status updates at tens of lifecycle stages to customers via SMS
Email notifications Send task status updates at tens of lifecycle stages to customers via email
Data message notifications Send task status updates at tens of lifecycle stages to customers via data message
Driver / agent ratings Allow your customers to rate your drivers / agents
Calling Allow drivers / agents to call customers (depending on preferences / settings)
Live ETA updates Customers can see live ETAs (depending on settings) either precisely to the minute or within a band (for example 3 hours - or as configured from your side)
Customer dashboard Allow your customers to schedule their own tasks. Includes ability to add tasks in bulk via CSV/Excel as well as API (via customer-specific API key)
White labelling Customize the tracking experience to look like your business, from logos to colors and more
Tracking page multi-language Select from tens of languages to support your international customer base and operations
Customer-specific driver skills / vehicle capabilities Ensure that tasks from a particular customer requiring specific driver skills or vehicle capabilities are always serviced correctly and matched to the right resource
Customer-specific service duration Set specific service (time spent on site) time for particular customers
Customer-specific proof of delivery / service defaults Set default required or optional proof of delivery / service actions for particular customers
Customer-specific tags Add an unlimited number of customer specific tags to filter / search by
Enable customers to edit / re-schedule Depending on your configuration preferences allow customers to edit address details, re-schedule etc.
HTML code snippet HTML widgets for further adaptability so you can build any experience you want into the tracking page
Masked calling Ensure driver / agent number is not revealed to the customer when calls are placed from the driver / agent app

Data, analytics and integration

Analytics and cost tracking

Capability	Starter	Premium	Professional	Enterprise
Task lifecycle time and geo-stamps See the geo-location for each driver action per task - for example, know exactly where an item was signed for
Real-time analytics Live analytics across a wide variety of key operational areas providing a clear, up to the second snapshot at a glance
HistoricalUnlimited historical analytics across a wide variety of key operational areas providing actionable insights
Driver cost trackingSee your daily route and operational costs with inputs for driver cost calculations
Vehicle cost trackingSee your daily route and operational costs with inputs for vehicle cost calculations

Data handling and API

Capability	Starter	Premium	Professional	Enterprise
CSV / Excel import and validation wizard Guided CSV / Excel import workflow which proactively helps you address any issues within the files. Lightening fast, thousands of records imported within seconds
CSV / Excel import history See history of all CSV / Excel imports. Roll back imports if you want to reverse
Geocoding Geocoding from several major mapping providers including Google
API Class-leading REST API covering all system endpoints
Import mapping Map your exported file columns to those required by the eLogii import. Save pre-set mapping to avoid having to re-map in the future
what3words Improve accuracy with a geocode system designed to identify any location on the surface of Earth with a resolution of about 3 metres
Webhooks ETrigger-based communication from eLogii to your internal systems, for example when states change
Custom data fields Include specific data objects that matter most to your business, even if they do not exist within eLogii already
Custom data fields UI control Control the UI of the added custom data fields, for example do you want the data to appear as part of a drop-down list
SFTP Automatically upload a file at a defined interval for optimization within eLogii. When the optimization is complete an optimized file will be added to another folder for automatic download
Data transformers eLogii's prebuilt data transformers allow for consumption of data from various sources with ease without you having to change the structure of data on your side

Support

Support levels

Capability	Starter	Premium	Professional	Enterprise
Help Center Covering all eLogii functionality, our searchable help resource gives you hints, tips and worked examples
Enterprise-level SLAs Enterprise-level uptime guarantees and support levels with the fastest response time on the market
Chat / phone support Chat directly from the eLogii dashboard with support
Training and on-boarding A set number of training and on-boarding hours included with your plan to help your team get up to speed efficiently. More can be added if required
Implementation / API support Technical support to help your team with implementation workflows and ensuring that integration work goes smoothly