Case Studies

Vergo Uses eLogii to Drive Efficiency & Automation of Field Operations

Written by eLogii | Sep 27, 2024 11:45:31 AM

Vergo Pest Management is a leading pest control service provider in the UK with circa 400 technicians nationwide.

Vergo Pest Management was acquired by leading private equity investor Norvestor which played a key role enabling the merger between Rentokil Initial and Terminix Global.

Vergo Pest Management chose eLogii as its trusted route optimization and planning software partner to optimize its field operations and improve overall performance across its nationwide footprint. eLogii’s innovative technology solutions will empower Vergo Pest Management to automate route optimization and planning, while making data-driven decisions, ensuring seamless operations and improving further on already-strong customer service across an operation growing aggressively.

With eLogii’s powerful cloud-based Route Optimization, Planning and Execution solution, Vergo Pest Management will be able to:

  1. Optimize Route Planning
  2. Enhance Customer Experience
  3. Improve Technician Efficiency
  4. Make Data-Driven decisions
  5. Seamlessly scale over time

 “We are excited to partner with eLogii to bring cutting-edge technology to our field service operations,” said James Gilding, CEO of Vergo Pest Management. “This collaboration will not only streamline our scheduling processes but also significantly enhance the overall customer experience. We are committed to delivering the highest standards of service, and eLogii’s innovative platform will be instrumental in achieving this goal.”

eLogii’s end-to-end Route Optimization, Planning and Execution software platform powered by AI and Machine Learning allows customers the ability to automatically optimize tens of thousands of jobs across periods spanning weeks ensuring the most cost-effective outcome while always ensuring that service levels are honored.

“eLogii’s ease of integration and all-encompassing API capability allowed us to create end to end integration with our legacy Field Service management ERP platform. The integration and support provided during build and deploy was fantastic”  - James Hodges, CIO of Vergo Pest Management.

 By partnering with eLogii, Vergo Pest Management are anticipating significant Opex savings as a result of being able to rely on automation for many of the processes that would have otherwise been manual. Additionally, detailed analytics and reporting will provide unprecedented insight into the operations and allow for Vergo Pest Management to further increase efficiency.

“Being able to become more data-driven and measure how we are performing against goals and having a solution that puts us in a position to proactively double down where we are succeeding and address issues quickly as they come up is very powerful” – James Gilding, CEO – Vergo Pest Management.

eLogii’s easy-to-use interface allowed Vergo Pest Management’s team to get off the ground very quickly and they were essentially already live during the pilot phase. Furthermore – the team embraced the solution quickly, realizing that tasks that were taking significant manpower and time before were accomplished with ease.

“We’re proud to partner with Vergo on their growth journey for years to come. James Gilding, James Hodges and the broader team at Vergo recognize the value of technology and have an extremely high level of ambition to continue driving to the top of their industry”Andrew Mukerjee, Co-Founder & CEO – eLogii

 


 

About eLogii

eLogii is the leading cloud-based Route Optimization, Planning and Execution software provider to leading distribution and field service businesses globally, serving hundreds of customers across tens of sectors. Trusted by leading Enterprises, including Porcelanosa and the National Health Service (NHS), eLogii provides unparalleled flexibility and configurability as well as the ability to integrate into any ERP, CRM or other business system via class-leading APIs