Your live operations, planning and dispatch teams are the engine room of your business. They are responsible for making sure drivers are in the right place, at the right time, with the right products and ensuring that your customers are always delighted with their experience. Control and visibility (regardless of volume or how hectic the day is) are both key and the eLogiiTM platform provides both in a single, seamless and easy-to-use package.
Dispatching via our platform can be fully automatic, fully manual or somewhere in between allowing your operations team to take back control. As operators, we are acutely aware that as the day develops, things change and changes need to be made. Our platform empowers your team to make changes and for drivers to be updated of these in a live, hassle-free automated way (no more frantic phone calls or text messages!).
Not only does our best-in-class monitoring and dispatch technology allow you to take care of assignments and changes, real-time visibility also allows you to keep your finger on the pulse of your operations and answer any customer questions live as they come in. You can see all your drivers, across vehicle types, categories, territories etc. in real-time on a map overlay with our solution allowing for simple ‘click in’ to an individual route or driver to communicate with them, get closer visibility into the execution of the route (i.e. current ETAs etc.) and make required changes.